The microwave issue sounds like you have a bad board or keypad. If so, you're probably better off replacing vs. fix unfortunately if you continue to have issues. I've seen these go for 100 bucks online. There really are no serviceable parts and a service call/inspection by a tech will cost you money to have someone tell you just that.
These are easy to replace/install if you buy the same model.
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2017 Ford F350 Super Duty 6.7 King Ranch Crew
Sold the 2016 Crossroads Sunset Trail Grand Reserve 32BH
2020 Grand Design Momentum 320G
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