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08-12-2015, 08:03 PM
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#1
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New Camper
Join Date: Aug 2015
Location: Ontario
Posts: 5
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Outlets on half of the trailer are dead
OK, so i on our second outing, at 5am in the middle of a rain storm, half of the outlets inside our 2014 Crossroads Sunset Trail 33BD went dead. I checked the GFI in the bathroom and it is fine. All fuses are fine. Is there another GFI hidden somewhere? I have searched high and low and cannot find one. It is very frustrating. Nearest dealer is far and i don't really want to leave the trailer with them because I want to use it as much as possible. Please help. Thanks.
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2014 Sunset Trail 33BD towed by a 2014 F-150 V6 Ecoboost baby.
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08-12-2015, 08:04 PM
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#2
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New Camper
Join Date: Aug 2015
Location: Ontario
Posts: 5
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And this is our first RV ever so i have no idea what to do.
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2014 Sunset Trail 33BD towed by a 2014 F-150 V6 Ecoboost baby.
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08-12-2015, 08:22 PM
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#3
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Full Time Camper
Join Date: Apr 2006
Location: 1
Posts: 2,036
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I think you are on the right track. You probably DO have a 2nd GFI somewhere. Normally they are assessable so look in the kitchen area. Generally one feeds the front half and one the back half of the rig. I am not familiar with your rig but be methodical and search real well.
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08-12-2015, 08:22 PM
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#4
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Family Vacation Member
Join Date: Jan 2007
Location: Louisiana
Posts: 172
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You should have one in the kitchen at least our cruiser does
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08-12-2015, 08:25 PM
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#5
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Site Team
Join Date: Sep 2012
Location: PA
Posts: 5,715
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Is there a GFI under the edge of the island sink area??
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Mark & Susan
Lehighton, Pennsylvania
EAGLE HT FIFTH WHEEL | 30.5CKTS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
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08-12-2015, 08:36 PM
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#6
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New Camper
Join Date: Aug 2015
Location: Ontario
Posts: 5
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Nope. There are 2 outlets but neither are GFI.
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2014 Sunset Trail 33BD towed by a 2014 F-150 V6 Ecoboost baby.
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08-12-2015, 08:39 PM
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#7
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Full Time Camper
Join Date: Jul 2006
Location: MS
Posts: 2,746
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I am leaning for a 2cond GFI. However in a few minor cases, there is a junction box underneath the slide. Some times water will get in there and knock out part of your out lets. Just go under that side and look for a box, remove the lid and checck for water it there is some dry it out and reseal the box
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Frank and Janet Henn
2000 Monoco Lapalma
being pushed by a 2004 Jeep Grand Cherokee
Traveling with Rainbow the wonder dog and now with Sunshine the rescue Schnauzer.
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08-12-2015, 10:09 PM
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#8
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Full Time Camper
Join Date: Feb 2015
Location: SC
Posts: 679
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Look above the sink, under the overhead storage.
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Marty and Martha
2015 Z-1 211RD
2012 Nissan Titan
Dalzell SC
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08-13-2015, 03:53 AM
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#9
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Full Time Camper
Join Date: Sep 2013
Location: Winchester, ON
Posts: 1,177
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This happened to us and there was a gfi at the rear of the unit, behind the recliners. Keep looking, this is probably the problem.
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2012 Cruiser Sahara 330SS
2015 F250 Super Duty diesel
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08-13-2015, 07:47 AM
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#10
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Weekend Camper
Join Date: May 2015
Location: Indiana
Posts: 71
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CandaRVGuy,
Im sorry to hear you are having troubles. But I have checked around with some of my Sunset Trail representatives and it is quite possible that you only have one GFI. Although, it is possible you may have too, unfortunately you may just have to keep searching. They said to check by all water supplies; kitchen, outdoor kitchen, bathroom, etc.
If you would like to provide me with your VIN number, I can do some more digging and find your exact unit and be able to locate those GFI's for you.
Good luck, and let us know how your progress goes.
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Taylor Troup
CrossRoads Employee
Recreational Lifestyle Specialist
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08-13-2015, 08:57 AM
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#11
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Weekend Camper
Join Date: Sep 2014
Location: VA
Posts: 44
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CanadaRVGuy, on our 32BH there is a GFI on the outlet next to the rear slide at back on unit which also feed the outside kitchen.
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Marty & Donna
Portsmouth, VA
2015 Sunset Trail ST32BH
2015 GMC Sierra 2500HD
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08-14-2015, 09:10 PM
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#12
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New Camper
Join Date: Aug 2015
Location: Ontario
Posts: 5
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Quote:
Originally Posted by ttroup
CandaRVGuy,
Im sorry to hear you are having troubles. But I have checked around with some of my Sunset Trail representatives and it is quite possible that you only have one GFI. Although, it is possible you may have too, unfortunately you may just have to keep searching. They said to check by all water supplies; kitchen, outdoor kitchen, bathroom, etc.
If you would like to provide me with your VIN number, I can do some more digging and find your exact unit and be able to locate those GFI's for you.
Good luck, and let us know how your progress goes.
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How do i get you my VIN without posting it publicly here?
__________________
2014 Sunset Trail 33BD towed by a 2014 F-150 V6 Ecoboost baby.
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08-14-2015, 10:04 PM
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#13
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Site Team
Join Date: Sep 2012
Location: PA
Posts: 5,715
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Click on her name and choose "Send a Private Message" Only you and the recipient can see the message.
__________________
Mark & Susan
Lehighton, Pennsylvania
EAGLE HT FIFTH WHEEL | 30.5CKTS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
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08-15-2015, 04:53 AM
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#14
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Family Vacation Member
Join Date: Nov 2012
Location: Virginia
Posts: 105
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I have a GFi under my kitchen cabinet
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Dustin
Nokesville VA
2008 F350 Super Duty 6.4
2014 Sunset Trail 32bh
"I work so I can CAMP, I camp to get away from WORK"
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08-20-2015, 07:12 AM
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#15
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New Camper
Join Date: Aug 2015
Location: Ontario
Posts: 5
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So I bit the bullet and called service guy to come out to our park. Turns out there is only one GFI in my unit. However, Crossroads didn't attach the wiring to the breaker that controlled those outlets correctly and the wire from the breaker heated up and melted the protective covering. THe wire was completely loose and not getting good contact. He replaced the burnt piece of wire and re-attached and screwed it tightly. THanks for the quality product Crossroads.
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2014 Sunset Trail 33BD towed by a 2014 F-150 V6 Ecoboost baby.
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08-20-2015, 08:07 AM
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#16
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Family Vacation Member
Join Date: May 2015
Location: Indiana
Posts: 157
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Quote:
Originally Posted by CanadaRVguy
So I bit the bullet and called service guy to come out to our park. Turns out there is only one GFI in my unit. However, Crossroads didn't attach the wiring to the breaker that controlled those outlets correctly and the wire from the breaker heated up and melted the protective covering. THe wire was completely loose and not getting good contact. He replaced the burnt piece of wire and re-attached and screwed it tightly. THanks for the quality product Crossroads.
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On behalf of CrossRoads, I am SO sorry that you had this issue. This is a QC issue...and is something we are aware of. An apology doesn't negate what you've experienced, by any means, but please know that it is sincere.
If there you experience any more issues at all, please do not hesitate to contact me directly. I'm happy to help in any way!
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08-20-2015, 09:14 AM
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#17
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Full Time Camper
Join Date: Apr 2006
Location: 1
Posts: 2,036
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HMMMM.....Nice apology but if CR was to volunteer to pick up the bill, now THAT would be customer service.
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08-20-2015, 10:27 AM
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#18
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Site Team
Join Date: Dec 2007
Location: WI.
Posts: 9,154
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Quote:
Originally Posted by Stan
HMMMM.....Nice apology but if CR was to volunteer to pick up the bill, now THAT would be customer service.
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That would definitely be a nice gesture.
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08-20-2015, 10:52 AM
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#19
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Full Time Camper
Join Date: Sep 2013
Location: Winchester, ON
Posts: 1,177
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Is it still under warranty?
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2012 Cruiser Sahara 330SS
2015 F250 Super Duty diesel
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08-20-2015, 05:31 PM
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#20
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Full Time Camper
Join Date: May 2013
Location: So IL
Posts: 1,811
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Quote:
Originally Posted by Stan
HMMMM.....Nice apology but if CR was to volunteer to pick up the bill, now THAT would be customer service.
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My thoughts exactly.
__________________
Tim
13 ST25RB
08 F-250 SC 6.8L XLT 4x4
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