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06-08-2015, 11:48 AM
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#1
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Family Vacation Member
Join Date: Aug 2014
Location: Ohio
Posts: 130
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Any Guesses?
Anybody want to guess what this is? You may or may not believe it when I tell you. I'll give you a few days to consider it while I'm waiting on a warranty claim.
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2015 Sunset Trail Reserve ST33BD
2014 Toyota Tundra Crewmax 4X4
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06-08-2015, 11:50 AM
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#2
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Full Time Camper
Join Date: Feb 2015
Location: SC
Posts: 679
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No clue - your picture doesn't open.
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Marty and Martha
2015 Z-1 211RD
2012 Nissan Titan
Dalzell SC
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06-08-2015, 11:53 AM
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#3
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Family Vacation Member
Join Date: Aug 2014
Location: Ohio
Posts: 130
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Sorry, now it does. Never seems to be the same process to link pics from forum to forum...
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2015 Sunset Trail Reserve ST33BD
2014 Toyota Tundra Crewmax 4X4
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06-08-2015, 11:59 AM
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#4
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Site Team
Join Date: Dec 2007
Location: WI.
Posts: 9,040
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Picture taken into a vent pipe/PVC pipe that has a plywood on the other end.
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06-08-2015, 12:02 PM
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#5
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Full Time Camper
Join Date: Feb 2015
Location: SC
Posts: 679
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Good eye, Lloyd; I think you're right!
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Marty and Martha
2015 Z-1 211RD
2012 Nissan Titan
Dalzell SC
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06-08-2015, 05:27 PM
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#6
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Full Time Camper
Join Date: May 2013
Location: So IL
Posts: 1,811
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Plugged toilet vent pipe?
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Tim
13 ST25RB
08 F-250 SC 6.8L XLT 4x4
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06-08-2015, 07:14 PM
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#7
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Full Time Camper
Join Date: Jan 2011
Location: Mebane, NC
Posts: 2,394
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Or plywood across sewer drain opening
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2014 Chevy Silverado 3500 SRW Duramax
2011 Zinger ZT26BL-sold
2014 Sabre 34REQS
***Member of the Mason-Dixon Group***
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06-09-2015, 11:57 AM
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#8
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Seasonal Camper
Join Date: Apr 2014
Location: Indiana
Posts: 257
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My guess would be it's the piece of plywood from when they cut the hole in the roof decking with a whole saw. Instead of it staying in the whole saw bit it probably feel out and into the pipe. They usually deck the roof after the roof is already set and cut the vent holes as they set the plywood to the rafters and then route out the openings for sky lights, A/C, roof vents, etc..
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Phil & Janine
2004 Chevy Silverado 2500HD Duramax
2014 Cruiser 333RL
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06-09-2015, 03:39 PM
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#9
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Full Time Camper
Join Date: Jan 2013
Location: Richland. Wa.
Posts: 624
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While dumbing the black tank, noticed a piece of plywood flowing with everything else. This was a couple weeks after the purchase of our Jefferson. Was just happy is didn't get stuck in there.
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1998.5 Dodge 3500 4X4 Black Bart. 150k
2013 Rushmore Jefferson
2008 Raptor 299 toy hauler
Ruby & Jade. English Springer Spaniels
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06-10-2015, 10:06 AM
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#10
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Full Time Camper
Join Date: Apr 2011
Location: Canton, OH
Posts: 937
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Plywood or hole saw plug - either way das not good.
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Eddy & Brenda
Canton, OH
2015 Silverado HD 6.0L
2014 Zinger 32QB
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06-12-2015, 12:40 PM
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#11
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Family Vacation Member
Join Date: Aug 2014
Location: Ohio
Posts: 130
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The answer!
So here is a portion of the letter I wrote to my RV dealer:
"This is the newest and potentially the worst problem to date. On our last trip to Dale Hollow, which was also our first warm weather trip, we noticed an extreme black tank sewer odor emitting from a previously emptied and cleaned tank (although it did have a few gallons of water mixed with tank chemicals in it). After two days of living with it, I searched the internet for several hours, reading a lot of posts about what kind of sewer odor problems there are and what kind of solutions there are. I had already done most of them in the two days prior to going online. The one that struck a chord was the possibility of a wasp nest clogging the vent stack. So up I go! Once on the roof, I removed the vent cap and aimed my flashlight down the pipe. To my dismay, there was a piece of luan plywood blocking the vent. It was wedged 15.5” down the pipe. Now, since I was 250 miles from home, I did not have any type of tool to deal with it other than a coat hanger that I cut and straightened. The coat hanger would not budge the luan. So, we jumped into the truck and made the trip to town. At the local Ace Hardware store I purchased a 3/16” spade bit with extension so I could try drilling out the luan. We returned to the camper an hour later and back up to the roof I went. Using a very weak electric screwdriver (no drill available), I was able to drill several holes through the luan. On the fifth hole, the luan snapped sideways and I was then able to use my trusty hanger to yank it up and out of the pipe. What was REALLY interesting was the line of glue/sealant that was holding the luan in the pipe. I noticed that when I looked down the vent stack expecting to see the glimmer of water in the waste tank. Imagine my second surprise when I saw what looked to be some kind of gauze-like material at the bottom of the pipe. (btw, we have never flushed any kind of toilet paper, etc… down the toilet) So I got my trusty garden hose out of my truck, got back up and fed the hose down the pipe. When it reached the bottom, it clunked, not penetrating the material at the bottom. I banged it up and down vigorously, but it wouldn’t break through. So I retracted the hose, added the nozzle, dropped it back down and had my wife charge the hose, making it fairly rigid. After several more hearty thrusts, it broke through, allowing me to see into the tank through my now watering eyes (hot sewer gases will rush out when you give them a route…). So, almost 4 hours after finding the problem, I solved it. My question is why would I find a piece of luan, cut to fit the inside diameter of my vent stack, glued 15.5” down from the top? And what was the very hard material at the bottom of the stack? I’d like to hear what the quality control experts at Crossroads have to say."
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2015 Sunset Trail Reserve ST33BD
2014 Toyota Tundra Crewmax 4X4
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06-12-2015, 06:23 PM
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#12
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Full Time Camper
Join Date: Mar 2013
Location: United states of america
Posts: 1,570
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True to form, that really, really stinks. It's almost as if someone did that intentionally.
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2017 Ford F350 Super Duty 6.7 King Ranch Crew
Sold the 2016 Crossroads Sunset Trail Grand Reserve 32BH
2020 Grand Design Momentum 320G
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06-13-2015, 10:28 AM
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#13
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Full Time Camper
Join Date: Feb 2013
Location: Tennessee
Posts: 581
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"My question is why would I find a piece of luan, cut to fit the inside diameter of my vent stack, glued 15.5” down from the top? And what was the very hard material at the bottom of the stack? I’d like to hear what the quality control experts at Crossroads have to say."
Like almost all RV manufacturers, I don't think "quality control expert" is a staffed position.  Interesting story, though. Thanks for sharing.
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 Mike in Tennessee
2007 Cruiser 30QB
2008 Ford F250 Lariat 4x4 6.4 Powerstroke
Valley 16K slider
Ride-Rite air bags
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06-14-2015, 08:28 AM
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#14
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Full Time Camper
Join Date: May 2013
Location: So IL
Posts: 1,811
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That stinks! Makes no sense. The hole cut for the pipe would be too big to fit inside the pipe. Will be curious to hear their response.
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Tim
13 ST25RB
08 F-250 SC 6.8L XLT 4x4
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06-14-2015, 09:56 AM
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#15
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Site Team
Join Date: Dec 2007
Location: WI.
Posts: 9,040
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Quote:
Originally Posted by Tim D
That stinks! Makes no sense. The hole cut for the pipe would be too big to fit inside the pipe. Will be curious to hear their response.
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I totally agree with Tim, and will be very interested to see what CR's response will be. If they had any way to back track there assembly work to find out who did it, he should be fired in a heart beat!
Robb, don't let them give you some B.S. story. Common sense tells you it was all done on purpose.
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06-16-2015, 08:09 AM
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#16
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Family Vacation Member
Join Date: Aug 2014
Location: Ohio
Posts: 130
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That's my belief as well. I'm giving my dealer a bit of time to investigate, but most likely I will have to contact Crossroads myself. I understand that quality control is lacking, but I think this was a case of an unhappy employee. By the way, as of Friday, I'm a grandpa! Clara Grace is beautiful!
__________________
2015 Sunset Trail Reserve ST33BD
2014 Toyota Tundra Crewmax 4X4
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06-17-2015, 12:02 AM
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#17
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Full Time Camper
Join Date: Jan 2011
Location: Mebane, NC
Posts: 2,394
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Congrats on being a grandpa and welcome to the world Clara Grace!
__________________

2014 Chevy Silverado 3500 SRW Duramax
2011 Zinger ZT26BL-sold
2014 Sabre 34REQS
***Member of the Mason-Dixon Group***
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06-18-2015, 10:52 AM
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#18
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Full Time Camper
Join Date: Mar 2013
Location: Florida
Posts: 650
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Keep us posted
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Bert, Cathy, Kylie & Kaitlin
2014 SunsetTrail Reserve 32BH
2009 Silverado 3500HD LTZ 4X4 6.6L Duramax
YouTube LetsRV Instagram LetsRV_
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07-01-2015, 12:40 PM
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#19
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Family Vacation Member
Join Date: Aug 2014
Location: Ohio
Posts: 130
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Update
Just a quick update. I PM'd Taylor on here and she got Crossroads customer service in contact with me. They asked for the pics, which I have sent, and are looking into it. I am not asking for anything, just want to make sure that it doesn't happen to somebody else.
__________________
2015 Sunset Trail Reserve ST33BD
2014 Toyota Tundra Crewmax 4X4
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07-23-2015, 09:27 AM
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#20
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Family Vacation Member
Join Date: Aug 2014
Location: Ohio
Posts: 130
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Three weeks, no follow-up. Guess I was expecting too much.
__________________
2015 Sunset Trail Reserve ST33BD
2014 Toyota Tundra Crewmax 4X4
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