I have to admit I'm in your corner. Thus far I have had nothing but good service. Today I received the replacement slider to the front door. It was packed in a box and well protected for travel. I wrote Andi and thanked her greatly for the quick work. I know they are extremely busy right now. I think some people have legitimate gripes with their dealers, but I think with more perseverance they should get things handled in a better fashion.
Thanks for the positive post,
Jim & Linda Tator
2013 Crusier CF34SS GMC 3500 8.1L Dually
154 nights in 2013 - 4,370 miles
178 nights in 2014 - 5,082 miles
365 nights in 2015 - 6,040 miles