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02-15-2015, 04:14 PM
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#1
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Weekend Camper
Join Date: Jan 2013
Location: California
Posts: 58
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Annual Inspection
I have not read of anyone discovering that CrossRoads no longer requires an annual inspection report filed with the company.
I called to discover if a local RV repair shop could do the inspection instead of my trip to CW. Tom in customer service gave me the information that inspections are no longer required.
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George Mahon
Concord, CA
2013 CF300SK 2013 F350 6.7
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02-15-2015, 06:15 PM
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#2
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Weekend Camper
Join Date: Oct 2012
Location: Uhhiya
Posts: 96
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The annual inspection is required in order to keep your warranty valid. Since the warranty has been shortened to one year, you are already out of warranty by the time your first inspection rolls around.
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2013 Z-1 251BH | 2011 Nissan Armada | Curt WD hitch with no sway control
2014: 20 Nights & 1338 Miles
2013: 23 Nights & 1200 Miles
2012: 10 Nights & 254 Miles
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02-15-2015, 06:31 PM
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#3
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Seasonal Camper
Join Date: May 2014
Location: TX
Posts: 335
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I thought the warranty on the roof membrane is 5 years.
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John (USAF Ret) & Cheryl
San Antonio, TX
2014 Hill Country 32FR
2011 Ram 2500 4x4 6.7 CTD
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02-15-2015, 06:37 PM
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#4
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Site Team
Join Date: Dec 2007
Location: WI.
Posts: 9,007
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Quote:
Originally Posted by 4kids2dogs&RV
I thought the warranty on the roof membrane is 5 years.
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Did it change? It use to be 10 years I thought.
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2008 Cruiser CF26RK
135 Watt Solar Panel
2013 Ford Eco-Boost
Heavy duty payload - Max tow
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02-16-2015, 09:26 AM
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#5
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Seasonal Camper
Join Date: May 2014
Location: TX
Posts: 335
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I was mistaken, I just dug out my paperwork and mine actually has a 12 year warranty. However, after the 2nd year, the amount covered is progressively reduced.
Heres a link I found to the warranty. Make note of paragraph 4, requires quarterly inspections by the owner be kept in writing.
http://manuals.heartlandowners.org/m...20Warranty.pdf
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John (USAF Ret) & Cheryl
San Antonio, TX
2014 Hill Country 32FR
2011 Ram 2500 4x4 6.7 CTD
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02-16-2015, 12:54 PM
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#6
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Full Time Camper
Join Date: May 2011
Location: So. Cal.
Posts: 577
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Quote:
Originally Posted by geomahon
I have not read of anyone discovering that CrossRoads no longer requires an annual inspection report filed with the company.
I called to discover if a local RV repair shop could do the inspection instead of my trip to CW. Tom in customer service gave me the information that inspections are no longer required.
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So now the question becomes, did Tom send you a link or something in writing about no longer needing inspections? Does it also include roof inspections?
You know the old saying, "if it isn't in writing...it didn't happen!"
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Bob and Better Half
2007 F-250 PSD, SW, CC, LB, 2WD
2006 TF32SS Cross Terrain Toy Hauler (sold)
Reese 16k slider
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02-16-2015, 05:30 PM
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#7
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Full Time Camper
Join Date: Oct 2011
Location: Upstate NY
Posts: 874
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From my 2012 manual - have the inspections done when I have the NY State inspection performed.
*Five year structural warranty is contingent on performance of yearly inspections by a CrossRoads Certified Dealer and submitting proper documentation to CrossRoads RV Service Department.
WARRANTIES PER PRODUCT LINE
Rushmore 2 + (5 year structural)
Seville 2 + (5 year structural)
Kingston 2 + (5 year structural)
Cruiser 2 + (5 year structural)
Cruiser CTX 2 + (5 year structural)
Zinger 2 year
Zinger Destination 2 year
Sunset Trail 2 year
Hampton 2 year
SlingShot 2 year
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02-16-2015, 05:51 PM
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#8
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Site Team
Join Date: Jan 2014
Location: VA
Posts: 1,592
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My 2014 manual does not require annual inspections. The Alpha documentation says that the PURCHASER should make quarterly inspections and document them. It does not say the inspections must be conducted by the dealer.
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2013 Silverado 2500HD LTZ CC 6.6L Duramax Diesel
2014 Sunset Trail SF270BH
Buster, miniature Dachshund
2022: 3 trips, 18 nights in 4 states, 2352 miles
2021: 3 trips, 10 nights in 2 states, 1232 miles
2019: 7 trips, 43 nights in 6 states, 5336 miles
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02-16-2015, 06:54 PM
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#9
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Weekend Camper
Join Date: Jan 2013
Location: California
Posts: 58
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My 2013 RV has the 2/5 warranty with the same instructions as stated by NorskeNY's. That is why I contact CR for information. As stated, Tom says, "no longer required"..DavisK gives us the gospel according to CR for the newer models. I have nothing in writing from Tom.
It is suggested the roofing material be cleaned 4 time per year. That would create a visual inspection. I would just make good notes and have my wife take pictures of me washing the roof. The camera will give the date and time if I need to create better proof.
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George Mahon
Concord, CA
2013 CF300SK 2013 F350 6.7
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02-17-2015, 07:31 AM
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#10
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Family Vacation Member
Join Date: Sep 2014
Location: Virginia
Posts: 207
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Quote:
Originally Posted by NorskeNY
From my 2012 manual - have the inspections done when I have the NY State inspection performed.
*Five year structural warranty is contingent on performance of yearly inspections by a CrossRoads Certified Dealer and submitting proper documentation to CrossRoads RV Service Department.
WARRANTIES PER PRODUCT LINE
Rushmore 2 + (5 year structural)
Seville 2 + (5 year structural)
Kingston 2 + (5 year structural)
Cruiser 2 + (5 year structural)
Cruiser CTX 2 + (5 year structural)
Zinger 2 year
Zinger Destination 2 year
Sunset Trail 2 year
Hampton 2 year
SlingShot 2 year
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My 2014 Elevation Owners Manual says what this says...
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Jerry
2014 Elevation 3616 5er
2015 F350 6.7L Diesel 4X4 - long bed, dually
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02-21-2015, 02:11 PM
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#11
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Seasonal Camper
Join Date: Sep 2012
Location: Rockport, TX
Posts: 419
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I have a friend that has a Redwood. He told me they no longer have to do the annual inspection.
I get mine done on location here in Rockport. Runs around $160 per inspection. This includes resealing any areas that need it. As long as I'm here, I will continue it, regardless of requirement. Money well spent. Something else I don't have to do.
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Will
2013 Chevy 3500HD
2012 Rushmore 38CK
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02-21-2015, 04:20 PM
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#12
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Seasonal Camper
Join Date: May 2014
Location: TX
Posts: 335
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I called ExploreUSA and was told quoted nearly 3x as much. 
Glad I didn't take it in. Still have a few months until our 1 year point.
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John (USAF Ret) & Cheryl
San Antonio, TX
2014 Hill Country 32FR
2011 Ram 2500 4x4 6.7 CTD
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02-22-2015, 06:02 AM
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#13
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Seasonal Camper
Join Date: Sep 2012
Location: Rockport, TX
Posts: 419
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Quote:
Originally Posted by 4kids2dogs&RV
I called ExploreUSA and was told quoted nearly 3x as much. 
Glad I didn't take it in. Still have a few months until our 1 year point.
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Yep...........we'd probably have to quit getting the inspections if it came to taking it to the dealer. Minimum would probably be two weeks, and then I feel sure they would tear something up. Plus the whopping price they would want!
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Will
2013 Chevy 3500HD
2012 Rushmore 38CK
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02-22-2015, 10:49 AM
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#14
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Full Time Camper
Join Date: Oct 2011
Location: Upstate NY
Posts: 874
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All of my work is done at the local Camping World. I think their labor rate now is $130.00/hr.
First year inspection - 1/2 hour labor and 1 tube of caulk ($75.00)
2nd year they found staples coming through the driver side of the roof on trailer - CrossRoads paid for the repairs.
3rd year I paid for re-caulking most of the roof - don't think it really needed it - but had it done to continue the warranty ($299.00)
I put new tires on the trailer before I took it in for the NY state and CrossRoads inspection.
With all of the issues we have had with our unit I don't want to take any chances on voiding warranty.
If you don't have it done at a dealer I would at least get on the roof every year and check the seals,caulking and look for staples coming up through the roofing.
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