Crossroads Non Support, here we go again
I had posted a thread earlier in the year about excessive frame flex on my 2015 Crossroads Cruiser. The unit has been in the shop since the end of the camping season while CW has been diagnosing the problem with Lippert and Crossroads. The three of them have determined that the trailer chassis was delivered to Crossroads as ordered. Crossroads failed to put in wooden supports needed to connect the chassis to the body. This resulted in lag bolts snapping off, working the nuts off due to movement and in a couple other places bending the bolts. Cost of repair, about $2500.
As you can guess from the title of this thread, Crossroads acknowledges they failed to properly build this trailer, but refuses to accept any of the cost to repair it. This is because why? The 1 year warrantee expired 6 months before the problem was found.
Let this be a warning to ANYONE thinking of buying one of their units....
I'm sure I will be posting more on this. CW is providing me with all the pictures they took while documenting the problem....
2015 Cruiser 322RL
2017 Ford F-350 Lariat Diesel Dually