I am not going to say the following directed at anyone...just a general observation. In some cases it seems that there is a great deal of anxiety, or a lack of patience if you will. I know the camping season is short for some of us, and we want our units when we need them. But, I also see instances where the dealers are less than credible. Those are the first people we turn to in most cases. If they ignore us or give us the runaround, we blame CR's, and that is wrong. I also see in some instances where the greatest complaint is that once the repairs have been agreed to, that the dealer must wait for the parts from CR's. This it appears is not something that happens in one day. I realize by taking my unit to CR's that they had all the necessary parts readily available and it was "easier" than having it done at my dealer's. But, I also read on here of the person with the defective motor in their awning and another dealer just "took one out" of a new unit and repaired theirs immediately. That in my eyes was going above and beyond. It doesn't always happen that way unfortunately.
Now, to end my saga, I went online to find a battery box and found I can get one locally at Fleet Farm, for around $10. Needless to say I will not send the invoice to Andi, but I do appreciate the offer from her.
Enjoy the rest of the season, I hope to meet you down the road sometime next season.
Jim & Linda Tator
2013 Crusier CF34SS GMC 3500 8.1L Dually
154 nights in 2013 - 4,370 miles
178 nights in 2014 - 5,082 miles
365 nights in 2015 - 6,040 miles