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Originally Posted by Timmers
Anyone have problems with their door looks. I have to turn my key back and forth a bunch of times before it will unlock.
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The DW and I had the same problem. We literally stood there and had to figure out how they functioned.
There is a little emblem embossed in the lock set. That is the key to the conundrum. If you turn the key to match that emblem it functions quite differently.
What started this for us, is that we could not figure out how to get into the bathroom door and keep it unlocked once closed. We always had to use the keys. Once we figured it out all is good.
One thing we found was, use the bottom lock to always use the key to enter once the door is closed. Like when you leave the CG. That is like a deadbolt at home. If you open the deadbolt part and only use the upper portion you will be able to open and close the doors with or without a key. Case in point for the bathroom door. Every time we closed it, it locked. So we had to deactivate the deadbolt part and open the lock part to allow entry all the time. When we leave we lock both.
This is very hard to explain on an email, so you will have to play with it, thinking deadbolt and door lock. Once that is figured out, play with the locks to lock and unlock and getting confused and frustrated will end.
I hope this helps and answers your question.