We bought our RF38FL new, around the 1st part of Feb. After our PDI & we took delivery, I was going through our packet of information that was to include all the manuals. I had photo copies of the leveling & slide out system. It must've been change the toner dayas these were very poor copies. I also did not recieve a manual for the stereo, TV, Fantastic Fan, & a/c thermostat. After complaining to my dealer I then called Crossroads, but had to follow up with an email. Then 2 weeks later,we try to hook up to the TV, & the hydraulic system will not come on. I called my dealer again & told them to come hook me up, 'cause if I had a manual, then I could trouble shoot the problem. They immediately had their RV tech call me. He asked if I was still hooked up to shore power, when I told him yes, he stated, then that was the problem. Since I was hooked up to shore power & hooked up to my TV, then there was an amperage imbalance & I blew a fuse to the controller. I then told the rocket scientist, if I was hooked up to my TV, then I wouldn't be calling you in the 1st place. We finally received our manuals last night from UPS, after another 10 days?!??!?!!?
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Steve & Sharon
'13 Dodge Citadel (hers)
'12 3500 Dodge Mega Cab 6.7 Cummins (his)
'12 Crossroads Rushmore RF38FL (ours!)
Barry, the ADHD x 2 German Shepherd mix, Granddog.
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