May be too late now, but it is normal for the SO floor to move before the top. The floor has to rise up to clear the main floor and that is the only attachment point between the SO room and the mechanism. Also, the original carriage bolt locations are where Lippert set them when they painted the frame. Crossroads later changes the adjustment, I'm not sure exactly when, but they may not have tightened the bolts at that point. They also don't do a good job of getting the adjustment right anyway. Brand new, mine were dragging on the main floor and I had to adjust them for more clearance. Now, when they are closed, the bottom moulding and decals on the SO don't line up with the main walls.
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Larry Day
Texas Baptist Men-Retiree Builders member since '01
13 Silverado 3500HD D/A, 2wd CCSB srw, custom RKI bed
11 Cruiser CF32MK
https://www.picturetrail.com/dayle1
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