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Old 11-05-2010, 01:41 PM   #21
Full Time Camper
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Join Date: Oct 2004
Location: Central VA
Posts: 503
Don't buy from CW in Roanoke VA...they were great til you signed...they don't answer the phone or call you back....just lucky we have had no real warranty issues....
Stan & SandraÖ. from Shipman VA
2015 F350 Lariet CC Dually 4x4
2018 Jayco Pinnacle 36KPTS
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Old 11-08-2010, 09:37 AM   #22
Seasonal Camper
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Join Date: Aug 2010
Location: Central Indiana
Posts: 262

Originally Posted by mwebber78
Al & Linda, your in Indiana, just go to the factory repair center. Call Crossroads and make an appt.

I don't think there's even a comparison.
Mike, I got to meet Randy, Alan, and Amy at the Crossroads Service & Warranty center today when we dropped our Seville off. I am really impressed with the center and particularly with Randy. He spotted something that I'd completely missed (sheet metal where it shouldn't be) and spent about an hour with me going over the issues with the brakes and slide seals.

We decided today that we'll take it back there for service rather than to where we bought it. It's only about 45 minutes farther but a whole lot easier driving (and there are a bunch of good places to eat close by).
Al & Linda
2022 GMC Denali 3500HD SRW, Crew Cab, Std bed, 6.6L Duramax, Allisons, PullRite Superglide, Triglide
2011 Crossroads Seville VF35CK11 (sold)
2021 Alliance Paradigm 365RD
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Old 11-08-2010, 09:54 AM   #23
Weekend Camper
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Join Date: Jun 2005
Location: Pensacola, FL
Posts: 11
I have never had any issues with CW service. Only place I shop for my RV needs.
Billy and Cindy

2005 CF28RL

2006 Chevy 3500 Dually
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Old 12-01-2010, 11:37 PM   #24
Weekend Camper
Join Date: Oct 2004
Posts: 85
We took our fiver into CW at Mt Vernon, WA to have roof vents put on our power vents, after waiting for about 2 hrs we looked up and saw they had put them on backwards and had drilled the screws into the roof they are supposed to be into the vents that are already there. We complained to the manager and when he looked it seems to me it took him a minute or two to say Oh Yes they are on backwards, I think nobody is checking the work as it is done. They let men work on the job even if they don't know how to do it. I would never get anything else done there either.
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Old 12-02-2010, 07:41 AM   #25
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Join Date: Oct 2004
Location: Central Texas
Posts: 2,510
Billy, it is good to see you back on the forum! Hope all is well.
17 Chevy 3500 DRW 4X4
16 Mobile Suites 36RSSB4
2 Mini Dachshunds
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