Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×

Thread Tools Search this Thread Display Modes
Old 06-21-2009, 01:46 PM   #1
New Camper
Join Date: Jan 2009
Location: Kansas City
Posts: 9
I plan to send this to Crossroads to determine if it is under warranty, but I thought I would post here first.

In April, we were out camping and it was raining pretty good, also a Tornado warning in the area we were in but that is a whole different story. We got a bunch of rain coming in around the slide, which caused the carpet to get wet. We had towels around it and kept switching them out to try to keep the carpet dry, I thought all was well until last week.

I checked the area often, and about a month ago, I noticed that the wood trim piece started to bulge out quite a bit. Now it really starting to split on the sides and bulge real bad. It is only about the bottom 12-16 inches of the wooden trim piece.

Does anyone know if this is part of the warranty ? Both the water leak into the interior of the unit and the water damage to the wood trim piece. I have not even had the unit a year yet, so I am under the 2 year warranty.

Any help is appreciated,

Sam & Nichi + 2 kids

08 ST31QB

08 Ford F250 Lariat Diesel
jlarson3 is offline   Reply With Quote
Old 06-21-2009, 09:42 PM   #2
Full Time Camper
papa2's Avatar
Join Date: Aug 2007
Location: Michigan
Posts: 544
Because Crossroads is so generous with their warranty coverage I wouldn't be surprised if they chose to cover this, but what you have described is not a manufacturing defect, rather it is storm damage. ¬*That makes it an insurance claim and is not Crossroads responsibility.
Al & Karyl

'08 Sunset Trail ST29RL

papa2 is offline   Reply With Quote
Old 06-21-2009, 09:53 PM   #3
Full Time Camper
Hunter11's Avatar
Join Date: Oct 2004
Location: Central Texas
Posts: 2,510
The water should not have come in the trailer. You have an 08 soI would say warranty coverage. I agree with papa2 that Crossroads should have this taken care of.
17 Chevy 3500 DRW 4X4
16 Mobile Suites 36RSSB4
2 Mini Dachshunds
Hunter11 is offline   Reply With Quote
Old 06-22-2009, 01:58 AM   #4
Full Time Camper
mwebber78's Avatar
Join Date: Jun 2008
Location: Maine
Posts: 1,250
Send a message via Yahoo to mwebber78
Depending on the weather conditions this may be a warranty claim or an insurance claim. If you were in a wind-swept storm with 40 MPH wind driven rain then you are pushing the design of a slide seal.

If this was a typical rain storm with occasional gusts then the warranty should take care of this.

Is this the only time the slide ever leaked or has it leaked on/off since buying it? If all this damage was caused by one incident and has never reoccured then you should consider filing a claim on the insurance.
2013 Jayco Eagle 334RBTS
Crossroads Forum Lurker
mwebber78 is offline   Reply With Quote
Old 06-22-2009, 02:13 AM   #5
New Camper
Join Date: Jan 2009
Location: Kansas City
Posts: 9
To be honest, I did not even consider this being an insurance deal. But to clarify, it was just a steady medium rain fall. There was no heavy wind or heavy rain, at least in Kansas standards anyway.

Thanks for replies, I will send something to Tara and see what she has to say.

Sam & Nichi + 2 kids

08 ST31QB

08 Ford F250 Lariat Diesel
jlarson3 is offline   Reply With Quote
Old 06-22-2009, 02:27 AM   #6
Full Time Camper
Chrisnan23's Avatar
Join Date: Apr 2006
Location: KS
Posts: 863
Chances are the slide needs adjusting.If that is the case then the warranty should cover it.
__________________ and Nan Nelson Molly the wild child Niya the half pint beagle
29RK we love 2006 F250SD with Triton V10

Chrisnan23 is offline   Reply With Quote
Old 06-22-2009, 03:40 AM   #7
Seasonal Camper
gtoguy1967's Avatar
Join Date: Jan 2007
Posts: 479
In any event sounds like something needs done as this will contine to happen if left alone.
gtoguy1967 is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

This website is not affiliated with or endorsed by Crossroads RV or any of its affiliates. This is an independent, unofficial site.

All times are GMT -6. The time now is 08:37 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.