We have recently purchased a 2012 ST24RB reserve. We absolutely fell in
love with it when we were looking at trailers. I researched all the
manufacturers, models and features in about 20 different trailers based
on the length weight and features of what we wanted in a new trailer.
We narrowed our search down to about 4. The Sunset trail was in the top
4, then the top 3, then the top 2, and finally - the one we purchased.
One of the criteria that was on our list were 15" wheels rather than 14"
wheels. The Sunset Trail brochure from the dealership (Roadmaster RV
in Edmonton, Alberta) listed 15" tires as a standard feature in the
Reserve. Last weekend our friend who was looking at the trailer for the
first time commented on the 14" wheels?????WHAT????? sure enough they
were. We hadn't noticed this during our orientation, only trusted that
they were 15" by the specifications in the brochure. We contacted the
dealership who advised us that they can't keep up with the brochure
changes that Crossroads makes and we should bring up our dispute
directly to Crossroads. Our dispute is that we would not have purchased
this trailer had we known it had 14" wheels. 15" were set out in our
criteria. Can they change them to 15"? Any advise as to what we should