Took delivery of ours end of last season. We have only had it out five weekends, but we LOVE it. We shopped for months as we were trading up and were in no hurry. We literally toured every comparable model before settling on the 31 bh. We had not heard of Crossroads and I was hesitant, glad I took the leap.
Outside kitchen is great, love the outside entry to the bath, kids love the bunkhouse. I thought the fireplace was over the top but it isactually verynice to use when it is cool outside. It is enough heat to keep the furnace off at night when it's not too cold out.
So far no problems at all, hope our luck keeps up in this regard as we are just thrilled with the unit. Good luck with yours!