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Old 06-03-2014, 02:04 PM   #21
Weekend Camper
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Join Date: Aug 2013
Location: Indianapolis IN
Posts: 31
My contact has been in the last month. They promised to send stuff and when it didn't come, I called and asked and was told I have to go thru camping world. I am sorry for the hijack job on this thread. I have owned 4 different trailers, none have been perfect. The Crossroads is by far a better product than Forrest River or Gulfstream. I am very pleased with the trailer.
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Old 06-03-2014, 02:18 PM   #22
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Join Date: Oct 2012
Location: Saskatchewan
Posts: 844
I think it also depends on the part. Something that is easily owner replaceable will be sent out - like Mark's bed strut or my water pump, but depending on the part involved they may not stock it and have to go from manufacturer of the part to a dealer for install / repair. Could also involve an additional warranty aspect if not installed correctly by the owner.
2013 CrossRoads Cruiser Patriot CF345RF
2011 Ford F350 Lariat FX4 CC 6.7L Turbo Diesel (Heavily Modified)
Saskatoon, SK
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Old 06-03-2014, 03:31 PM   #23
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Join Date: Sep 2012
Location: PA
Posts: 5,721
Good point Scott. Never thought of that.
Mark & Susan
Lehighton, Pennsylvania

EAGLE HT FIFTH WHEEL | 30.5CKTS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
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