Thread Tools Search this Thread Display Modes
Old 11-15-2017, 06:43 AM   #1
New Camper
Join Date: Aug 2016
Location: ky
Posts: 6
roof sinking into living area bedroom area.

I have a 2013 3612 and noticed that water was pooling on the roof. after further inspection found the roof cross members are coming loose and the hole roof is sagging into the camper. No leaks as of yet but only a matter of time. not familiar with camper construction but pretty plain to see something has came loose. afraid the entire roof will collapse. has anyone else found this issue. if so has anyone contacted the manufacture about it. not sure what to do about this. I purchased the extended service plan when purchasing the camper not sure if this will cover the repairs. any info will be greatly appreciated. my first camper and have had problem after problem with this one.
Mikeejones is offline   Reply With Quote
Old 11-15-2017, 06:57 AM   #2
Full Time Camper
Join Date: Jul 2013
Location: DFW, TexUS
Posts: 1,032
On our sister 5'er, a redwood, they 'forgot' to put a cross member on our 38GK...
The dealer peeled the roof back and added it... took weeks !!!

good luck..
oh, and obviously this was warranty work.
johnboytoo is offline   Reply With Quote
Old 11-16-2017, 10:29 AM   #3
Full Time Camper
Join Date: Apr 2011
Location: Pennsylvania
Posts: 2,447
I believe there is a 12 year warranty on the roof, as it pertains to poor workmanship and faulty material...I would call CR customer service for sure and find out about that...Good Luck...

PS... Please keep us here on the forum in the loop as you find out if this will be resolved...
Rosie & Tommy
Coatesville Pa.
2017 Ford F350 Lariat Power Stoke DW
2013 Cruiser Patriot 305 SKP

In God We Trust
A proud member of the one percent...Semper Fi
sleepyT is offline   Reply With Quote
Old 11-16-2017, 04:05 PM   #4
Full Time Camper
harley's Avatar
Join Date: Aug 2012
Location: Belle River , Ontario
Posts: 1,676
I think the 12 year warranty is only for the roof material.

It was a rainy few days at Algonquin Prov park...tarps kept us dry.
Wayne --Belle River (Windsor), Ontario
2013 Sunset Trail Reserve 25RB..
2015 White Chev Silverado 2500HD 4x4 (6.0 l gasser)
2003 Mountain Star 890SBRX Truck Camper
harley is offline   Reply With Quote
Old 11-18-2017, 05:23 PM   #5
Weekend Camper
Join Date: Aug 2015
Location: Oklahoma
Posts: 60
Common issue

Apparently roof trusses are a common problem, especially in the Elevations. They did warranty mine in the living room last year. Mine is at the dealership now with similar issues around the bedroom A/C. Hoping they warranty that too. I should know something soon.
TV: 2007 Chevy 2500HD Classic CCSB 4X4 Duramax LBZ
FW: 2013 Elevation 3612
Lazy D is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

This website is not affiliated with or endorsed by Crossroads RV or any of its affiliates. This is an independent, unofficial site.

All times are GMT -6. The time now is 07:21 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, vBulletin Solutions, Inc.