Quote:
Originally Posted by Steve and Char
Redwood had quite the shake up last year with much of the management let go and replaced. There was no new floor plans released to us until right after the dealer show. Lot's of us thought it might be the end but now the new floor plans are out with some upgrades. Seems as though RW listened to some of the feedback and made some changes. Hopefully they are here to stay a little longer.
I hear customer service is the main issue turning new buyers away. I had many problems with mine but RW covered everything and the techs at the service center are fantastic and go out of there way to help.
After seeing the new floor plans and changes I would consider looking at one again when we are ready to move into a new one again.
Steve
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Yes, Heads were cut.
All across CrossRoads RV. AND more if guide lines set at annual meeting are NOT attained.
At Thor's Dec. Annual Meeting D S Corp dba "CrossRoads RV" was the escape goat!
Loss of CrossRoads Owners Group got 20 minutes of annual meeting. "Board" didn't like it at all when told 'loss' of said group cost them minimum 50% repeat customers besides negative 75% Bad Customer Service (to or through dealers) causes!
RedWoods Owners Group has MAJOR "say so" & power for an Owners Group.
CrossRoads Owners Group was headed that way until an attempted coupe & nasty backstabbing killed Group & Rallies. To date there is NO Longer an organized or active group.