I like proactive moderators. Please stay on it as you have been.
However, I see comments in many forums that were not meant to be trollish but were taken to be. The written word is cold and unnuanced since there is no tone of voice or body language to soften or otherwise modify it.
I suggest (and do it myself) that you read before posting anything you write online to see how it sounds, with an eye to how a stranger who doesn't know you would take it. If you wouldn't say it to a stranger on a street corner, you probably shouldn't say it online.
That being said, trolls are trolls and need to be quashed immediately, if not sooner. Argument and uproar are what a troll wants so quickly and quietly shutting them down is essential IMHO.
Keep up the good work!
2015 Crossroads Cruiser Aire CAF27RL, 2018 F250 diesel crewcab SRW 4WD short bed, Trailer Saver hitch with Reese adapter on Ford OEM underbed 5th wheel connector.