I have been a representative of CrossRoads for over 9 years in sales and I have witnessed every Cruiser made since its inception. I was reading this forum sent to me by a concerned customer of ours about the wondering & confusion of what CrossRoads is “up to� these days.
During the factory tour at the Cruiser plant; the discussion was brought up about the construction process. I then notified many of you that we were in the process of changing and in the testing phase of different applications of construction.
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The “Gorilla Cage� seems to be the hot topic in this discussion and I can say that Cruiser still offers that same cage system. We are going to shift to a welding type joint in place of the aluminum “L� brackets screwed to the studs because this will offer us a more efficient process. The reason for this is simply we are growing quickly in retail numbers currently 21% in the states & 48% in Canada so building a wall during the production line is to timely. Instead we have another facility (CrossRoads employed) that will build our walls ahead of time leaving the production line to simply set the wall on the frame. Same 16� on center construction only with welds vs. “L� brackets.
Another topic that had seemed to come up was the process of the welds whether we use a bead or run a weld strip across the joint. Where every other manufacturer I have noticed only “spot weld�; we are running it across the joint giving it the most strength also allowing for a more consistent contact reducing the issue of burning through the aluminum. There was also concerns about the quality of this process vs. our previous method and all I need to say is; “have you noticed that our warranty is still the best in the industry.�
Customers; we have numerous employees that have been at CrossRoads for over 10 years that work on the production line everyday and their main concern is to build the best quality product out there. Our focus hasn’t changed from that, in fact we are working on building you more of the same quality product for more RVer’s like yourselves. This is why we need to look to the future and explore all possibilities to give you what you want and what you are asking for.
Thank you to all that are a CrossRoads owner and for you prospective customers�.please read these forums to see how many faithful customers we have.