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Showing results 1 to 12 of 12
Search took 0.01 seconds. Search: Posts Made By: jlongsta
Forum: Sunset Trail 02-27-2014, 07:36 AM
Replies: 26
Views: 10,307
Posted By jlongsta
Her name was Kim. I was told she is the parts...

Her name was Kim. I was told she is the parts manager.:rolleyes:
Forum: Sunset Trail 02-25-2014, 03:20 PM
Replies: 26
Views: 10,307
Posted By jlongsta
Good grief. What is so hard about getting the...

Good grief. What is so hard about getting the right replacement window?:confused:
Forum: Sunset Trail 02-25-2014, 03:05 PM
Replies: 26
Views: 10,307
Posted By jlongsta
I wish I could buy her a beer. I know I won't be...

I wish I could buy her a beer. I know I won't be buying any for the guys at the repair shop!:nonono:
Forum: Sunset Trail 02-25-2014, 12:13 PM
Replies: 26
Views: 10,307
Posted By jlongsta
Problem Solved

Update, well I must say there are dummies out there and then there are super dummies out there. It took a woman at Crossroads to figure out what the problem was with the window. The repair shop...
Forum: Sunset Trail 02-25-2014, 09:46 AM
Replies: 26
Views: 10,307
Posted By jlongsta
Just an update to our window problem. We got the...

Just an update to our window problem. We got the correct door window from crossroads, but we haven't received the correct kitchen slide window. Evidently, they have sent two windows and neither one...
Forum: Sunset Trail 01-30-2014, 09:34 AM
Replies: 26
Views: 10,307
Posted By jlongsta
I will let everyone know when we get it fixed.

I will let everyone know when we get it fixed.
Forum: Sunset Trail 01-29-2014, 07:38 AM
Replies: 26
Views: 10,307
Posted By jlongsta
Here are the photos of the windows. Please notice...

Here are the photos of the windows. Please notice the space around the newly installed window (image #2) between the window and the graphics. Please notice the difference in the existing windows...
Forum: Sunset Trail 01-28-2014, 02:08 PM
Replies: 26
Views: 10,307
Posted By jlongsta
I wish I could figure out how to insert pictures....

I wish I could figure out how to insert pictures. I would like to show everyone the shoddy work the dealer did.
Forum: Sunset Trail 01-24-2014, 09:28 AM
Replies: 26
Views: 10,307
Posted By jlongsta
update

Update, we finally heard back from the repair shop. They contacted Crossroads and they admitted they had sent the wrong window. Supposedly, the correct window is being shipped. I'm still amazed that...
Forum: Sunset Trail 01-22-2014, 04:15 PM
Replies: 26
Views: 10,307
Posted By jlongsta
That's a good idea. They better not have thrown...

That's a good idea. They better not have thrown it away. I will really be angry!
Forum: Sunset Trail 01-22-2014, 02:51 PM
Replies: 26
Views: 10,307
Posted By jlongsta
The window itself actually looks smaller and the...

The window itself actually looks smaller and the molding looks narrower than the original window.
Forum: Sunset Trail 01-22-2014, 02:31 PM
Replies: 26
Views: 10,307
Posted By jlongsta
window replacement

My husband and I are feeling very discouraged. Back in November, we had our brand new 2013 Sunset Trail reserve travel trailer vandalized along with several other units in our storage area. We had...
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