Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   CrossRoads RV Family Forum > Search Forums
Reload this Page Search Results
Click Here to Login

Join Crossroad Owners Forums Today
Page 1 of 2 1 2
Showing results 1 to 25 of 26
Search took 0.01 seconds. Search: Posts Made By: tmontague
Forum: General RV Questions 01-21-2013, 10:36 AM
Replies: 329
Views: 54,115
Posted By tmontague
Thanks for your post to the site and I'm sorry...

Thanks for your post to the site and I'm sorry about your experience at the Tampa show. I was at the Tampa show from Tuesday to Sunday and I didn't see what you saw. I can tell you there were 35,000...
Forum: Forum Admin, News and Announcements 01-11-2013, 04:25 AM
Replies: 30
Views: 7,127
Posted By tmontague
Thanks for your interest in CrossRoads. The new...

Thanks for your interest in CrossRoads. The new website is scheduled to launch on Monday of next week. I hope you like it.

Thanks,
Tom Montague
GM
Redwood & CrossRoads RV
Forum: Forum Admin, News and Announcements 11-07-2012, 12:28 PM
Replies: 30
Views: 7,127
Posted By tmontague
Thanks for the kind words. We are working hard...

Thanks for the kind words. We are working hard to make all aspects of CrossRoads better than ever before.

Tom Montague
Forum: General RV Questions 10-24-2012, 12:41 PM
Replies: 329
Views: 54,115
Posted By tmontague
Again - read your owners manual. Your warranty...

Again - read your owners manual. Your warranty is clearly stated in your booklet that came with the coach. This wasn't " our " business practice. We inherited it. We didn't like it so we came out...
Forum: General RV Questions 10-24-2012, 12:10 PM
Replies: 329
Views: 54,115
Posted By tmontague
This is how RV manufacturer's policies work. This...

This is how RV manufacturer's policies work. This isn't the car industry. RV dealers are not franchises.Apparently very few people read their owners manual that states it's a two year limited...
Forum: General RV Questions 10-24-2012, 02:13 AM
Replies: 329
Views: 54,115
Posted By tmontague
Here is the much anticipated comparison of the...

Here is the much anticipated comparison of the warranty programs.

Below are most of the major items and what we covered under the old 2 year limited warranty. As you can see - if you had an issue,...
Forum: General RV Questions 10-24-2012, 01:07 AM
Replies: 329
Views: 54,115
Posted By tmontague
Magazine Articles are written well in advance....

Magazine Articles are written well in advance. The warranty is now 1 year.

Thanks,
Tom
Forum: General RV Questions 10-23-2012, 03:32 PM
Replies: 329
Views: 54,115
Posted By tmontague
I just returned from vacation and will be posting...

I just returned from vacation and will be posting the differences from old to new for all to see before the end of the work day tomorrow. Sorry for the delays. I will also try and answer all the...
Forum: General RV Questions 10-15-2012, 05:57 AM
Replies: 329
Views: 54,115
Posted By tmontague
Sorry for the long delays - I have the comparison...

Sorry for the long delays - I have the comparison basically done - I just need to get it on the forum. I'm on vacation all this week but will find time. I did the comparison on the 7 hour plane...
Forum: General RV Questions 10-11-2012, 03:36 AM
Replies: 329
Views: 54,115
Posted By tmontague
Hunter11 - great to hear from you and thanks for...

Hunter11 - great to hear from you and thanks for the questions.

In September of 2011 - Lippert changed their frame warranty from an 18 month warranty to a 12 month warranty.
Forum: General RV Questions 10-11-2012, 12:42 AM
Replies: 329
Views: 54,115
Posted By tmontague
Thank you Papa2 - This is my first time on ANY...

Thank you Papa2 - This is my first time on ANY forum and I'm trying to fit in and be a resource for everyone. I'm sorry if my humor was mistaken for anything other than my attempt to be funny and to...
Forum: General RV Questions 10-10-2012, 10:32 PM
Replies: 329
Views: 54,115
Posted By tmontague
That's why we are excited about the 12 Point...

That's why we are excited about the 12 Point Promise. It's something we offer above and beyond the industry standard 1 Year Limited Warranty that we feel adds tremendous value to your investment.

...
Forum: General RV Questions 10-10-2012, 12:23 PM
Replies: 329
Views: 54,115
Posted By tmontague
Tom here - sorry for the long delays. I don't...

Tom here - sorry for the long delays. I don't have the side by side comparison yet because I haven't had time to get with our head of service to do it. No - we didn't do one before we switched...
Forum: General RV Questions 10-09-2012, 10:38 PM
Replies: 329
Views: 54,115
Posted By tmontague
The manufacturers warranty on the roof remains...

The manufacturers warranty on the roof remains the same.
Forum: General RV Questions 10-03-2012, 04:13 PM
Replies: 329
Views: 54,115
Posted By tmontague
Sorry for the long delays. Things are going well...

Sorry for the long delays. Things are going well with my daughter - thank you so much for all your kind words. She has not complained once even though she has 5 pins and a cast bigger than my thigh. ...
Forum: General RV Questions 09-30-2012, 06:27 AM
Replies: 329
Views: 54,115
Posted By tmontague
We do very little warranty work at the factory....

We do very little warranty work at the factory. The distance to the dealer where you purchased your coach or the nearest CrossRoads authorized service center is what I'm talking about. We are making...
Forum: General RV Questions 09-30-2012, 05:36 AM
Replies: 329
Views: 54,115
Posted By tmontague
Finally we are getting to the real issues and why...

Finally we are getting to the real issues and why we believe the new warranty is better. You believe the 2 year was a bumper to bumper warranty - its not. Most people haven't taken the time to read...
Forum: General RV Questions 09-30-2012, 04:28 AM
Replies: 329
Views: 54,115
Posted By tmontague
The construction hasn't changed, our materials...

The construction hasn't changed, our materials haven't changed, and we are always improving our construction techniques and although not many believe it yet, our coverage with the new 1 year and the...
Forum: General RV Questions 09-29-2012, 03:36 AM
Replies: 329
Views: 54,115
Posted By tmontague
To clarify - we have not changed anyone's...

To clarify - we have not changed anyone's warranty. The new 12 Point Promise and 1 Year Warranty only applies to product built after Sept 1st 2012.



Thanks,

Tom Montague

GM CrossRoads...
Forum: General RV Questions 09-28-2012, 11:08 AM
Replies: 329
Views: 54,115
Posted By tmontague
Thanks Jim for the advice and I will do my best...

Thanks Jim for the advice and I will do my best to listen to all the CrossRoads owners who have something constructive to say. ( Good or Bad ) POV - is one of our new philosophies at CrossRoads which...
Forum: Forum Admin, News and Announcements 09-28-2012, 10:45 AM
Replies: 30
Views: 7,127
Posted By tmontague
Did I finally do something right? haha This...

Did I finally do something right? haha

This is just the front page of the Sunset Trail site of the new Web 2.0 I'm excitted about the direction and the ease of use. It sounds like others are...
Forum: General RV Questions 09-27-2012, 02:36 PM
Replies: 329
Views: 54,115
Posted By tmontague
Thank you for the kind words and I can assure you...

Thank you for the kind words and I can assure you we are listening. I was going to share our new look website today with everyone but got side tracked by all the negative feedback. I will post a...
Forum: General RV Questions 09-27-2012, 11:05 AM
Replies: 329
Views: 54,115
Posted By tmontague
I appreciate all the information we are getting...

I appreciate all the information we are getting regarding our new 12 Point Promise and our 1 Year Warranty. I can assure you I'm listening and we will take these suggestions under advisement.
...
Forum: General RV Questions 09-27-2012, 06:28 AM
Replies: 329
Views: 54,115
Posted By tmontague
1 Edited by: tmontague

1





Edited by: tmontague
Forum: General RV Questions 09-27-2012, 05:35 AM
Replies: 329
Views: 54,115
Posted By tmontague
1 Edited by: tmontague

1

Edited by: tmontague
Showing results 1 to 25 of 26
Page 1 of 2 1 2

 
Forum Jump
Disclaimer:

This website is not affiliated with or endorsed by Crossroads RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 09:26 PM.

Contact Us - CrossRoads RV Family Forum - Archive - RVLife - Community Rules - Terms of Service - Privacy - Accessibility - Top

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
×