Dale I think what has happened in this industry that the sales staff is not making any money to speak of. There is a pretty good turn over of them in our area. I suspect that these untrained sales people are doing the PDI, and they are just going by the sales Lit. Is this right no way but it explains why the buyer in many cases is more knowlegeable (New word) than the sales man. Today is the computer age, and if you go into any sales area you will fined most of them are playing cards. If I was selling RV's or you, we would be in every manufacture forum that we sold plus others keeping abreast of the problems, and there solutions
Frank and Janet Henn
2008 CF32Bl pushing a 2007 Dodge
CDT with a six speed Automatic
Traveling with Hoover and Rainbow the wonder dogs and now with Sunshine the rescue Schnauzer.