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Old 09-16-2013, 01:58 PM   #1
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Just started having problems with the deadbolt. Hopefully this is an user issue (especially since I was in a hurry to leave last weekend). So when I lock the doors (main and rear storage), I have issues in getting the deadbolt to extend. One can use the inside knob to extend it but the key isn't working. The other lock in the same doors work fine. Any thoughts?
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Old 09-16-2013, 11:31 PM   #2
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Yep there is a recall on those systems from the Manufacture of the locks..... How ever take the lock off of the door and it opens up easy. there is a linkage that come out of it's holes, just reset it. while it is off get the key code off of the lock........A new one is 25.00 from Amazon
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Old 09-17-2013, 01:56 AM   #3
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Thanks for the response! So do I contact the Dealer I bought it from or CrossRoads or the Manufacturer (who is it) of the locks to get it replaced under recall?

Are you saying another option is to reset it? Why get the key code off? In case I lose the keys? Also what is 25.00 (a new lock or ?).



Thanks much!
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Old 09-17-2013, 03:29 AM   #4
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Google Fastec recall, you will need your key code that is stamped on your key. I think affected numbers are 300, and 302 to 309?
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Old 09-17-2013, 03:47 AM   #5
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Thank you fellow camper!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!



Have a great day.

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Old 09-17-2013, 04:40 AM   #6
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Crossroads is the manufacturer and Thor Ind is thye parent Corp.
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Old 09-17-2013, 05:38 AM   #7
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Hi Bob,
Theoretically, Crossroads is suppose to contact the owners of units with these locks. However, not all owners are registered with Crossroads because some dealers do not send in the registration. Here is the news report that might be helpful. If you contact Crossroads, they should be able to help you. http://rvnewsservice.com/2013/08/08/nearly-3-million-rv-door-locks-recalled/

Good contact at CR is Andi Miles: </span>260-593-3850 ext 2407

Good luck.
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Old 09-17-2013, 07:13 AM   #8
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Mine broke and i got the whole set up for 25.00 from Amazon. Writing the key code down is smart in case you loose your keys while camping. A good locksmith can cut the key with this code. After I installed the new one took all of minutes, I took the old one apart and found where the linkage came apart.
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Old 09-17-2013, 07:26 AM   #9
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Found this on a google search. it appears locks with key codes: HF-304, HF-307, HF- 308,HF-309, HF-311, HF-313, HF-315, HF-316, HF-320, HF-322, HF-323, HF-328, HF-331, HF-335, HF-336, HF-339, HF-342, HF-343, HF-347, and HF-349 are affected.Edited by: anaro
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Old 09-18-2013, 03:09 AM   #10
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I just talked with Crossroads and they had no idea. I said well I read it on your forum. They are looking into it and will be calling me back.
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