View Poll Results: How will the "new" Crossroads warranty affect your next rv purchase???
I'll stick by Crossroads and buy another Crossroads rv. 4 5.80%
I'll look around and compare other rv's . 58 84.06%
I'll definitly not buy another Crossroads rv. 7 10.14%
Voters: 69. You may not vote on this poll

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Old 10-18-2012, 03:02 PM   #1
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Let's see your reactions to Crossroads "new" warranty.



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Old 10-19-2012, 12:00 AM   #2
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You didn't give the option for people who have never had a CR unit asking if CR is still the frontrunner for the unit they're most likely to purchase - even with the new warranty.
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Old 10-19-2012, 03:20 AM   #3
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I bet if you had posted this same poll a year ago the results would be much different.
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Old 10-19-2012, 03:24 AM   #4
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Am vrey lucky with my crossroads product and would buy another one anytime, for the warranty if it OK for a year most likely you would be good to go, people should try and stop winding about little things and the big one would take care of them selves.
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Old 10-19-2012, 04:34 AM   #5
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Maybe you should spend more time reading some of the post on here with people in their second year of warranty and are still fighting with Crossroads and dealers to try and get their trailers repaired. If they had a 1 year warranty with a Promise they would be up **** creek right now.
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Old 10-19-2012, 04:49 AM   #6
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may be if people stop winding to CR they would get more out of them
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Old 10-19-2012, 05:39 AM   #7
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I believe you meam "whining" not "winding. As a fairly new member of the forums you probably have not seen the large increase in problem postings over the past two years. Stick around and observe for a while first.
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Old 10-19-2012, 06:54 AM   #8
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After being covered with urine because the wires from the slide were pulling the dark water handle out, and Randy saying he kind of doubted that happened, we will definitely shop around the next time. The slide wires even broke one side of the T- handle off. Took a couple trips in to get it finally straightened out. I had to take pictures, showing the initial repair was half-a**ed and sent the pictures to Crossroads and the dealership and had to do a bunch of pushing to get it fixed. Who knows if the internal valves have an issue now. I tried to get that replaced but they wouldn't My thought is if it pulled the handle hard enough to break it, what else did it do.

Then as I just recently posted in the Cruiser section, the screws holding the trim work etc on are breaking in half, rusting and having the heads pull off. This is on a 2010 model. We called the dealer and was told this was "normal maintenance" for us to have to repair/replace screws. Since when is it normal maintenance to have to replace part of the structure because it is failing ?

If we hadn't caught onto this, we would have suffered water damage and then they would have said "your fault". The top 3 screws that hold the angled trim piece on that secures the front fiberglass and the top edge of the rubber roof had their heads pop off.

Additionally, the ones that were broke and just spinning in the holes are nothing but shoddy installation with a power driver and the factory people just don't care or are being pushed too fast to do it correctly.

I have since replaced all the screws with stainless. Total cost, a whopping $23.00. For a wallet breaking $23.00 they have made me think twice on whether or not we would buy from them again let alone the issue with slide wires being too long.



Edited by: drcook
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Old 10-19-2012, 10:50 AM   #9
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I reciently purchased a 2013 Crossroads 5er as my introduction to RVing.Crossroads actually gave me a 2year warranty on the unit and will be starting collecting on small stuff like the table chairs starting to peel apart and the bathroom door knob being installed wrong (which I didn't pay attention on the overnight stay when we took possesion). So far I am happy with our purchase and the assistance I have gotten so far with both Crossroads and Lazydays.
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Old 10-19-2012, 11:03 AM   #10
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Hunter 11 you are right. This is my 3rd Cruiser. The first 2 ok, last one was 2008 and it had a few problems but got them fixed. Got a 2012 Cruiser 335SS. This is going on my second year and had a water leak in bedroom slide with multi attemps dealer and twice factory and still not done. So for the one year warranty what would the slide out unit cost you? Have had alot of problems with this coach. My other 2 was not like this. So if people think the new warranty is great get you checkbook out while you all still making payments. I'm out on the new warranty.
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