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Old 06-13-2019, 02:17 PM   #1
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Join Date: Aug 2013
Location: Texas
Posts: 36
Electric awnings slow to retract

I have 2 electric awnings on my Hill Country 32RL. One of them needs a little help while being extended. (Someone has to stand there and pull it away from the trailer until it reaches a certain point, then it extends out the rest of the way unassisted). I can live with that. My problem is when I try to retract them, they go so slow and appear to be having trouble getting started. Usually they will finally get going and roll on up, but when on battery only, they sometimes will not retract. I'm afraid I'm going to get stuck with extended awnings one day.

Can I manually roll them up, or assist in getting them started on the retraction ? Is there any manual override if they really get stuck ?

Finally, are there any maintenance or lubrication points I should be hitting to help them slide easier. I do spray slide-out lubricant on the trailer mounted sliders, which seems to help some. But are there any lube points on the rollers themselves ?

Any help appreciated.

Charlie Walther
Hill Country HCT32RL
Dodge Ram 2500 Power Wagon - 6.4L Hemi - 2018
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Old 06-13-2019, 02:31 PM   #2
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Check and see what the voltage is at the motors. You could have a bad/corroded connector someplace.
2008 Cruiser CF26RK
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Old 06-20-2019, 05:51 PM   #3
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Or bad ground.
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Old 06-20-2019, 11:39 PM   #4
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What brand awning do you have?
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Old 06-21-2019, 06:49 AM   #5
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Join Date: Jun 2014
Location: Ontario
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I just finished working through exactly the same problem.

The first "solution" was to lubricate all the pivot points in the awning arm assemblies with lithium grease. Didn't fix anything.

Then a visit to the RV dealer. The techs said that, in their experience, 90% of the time the problem was with the gas struts - they wear out and/or jam up. So I got 2 new ones and installed them only to find out I was one of the 10% where they weren't the problem.

The only thing left was the motor. To be sure, I switched the questionable one with the good one on my second awning and the awning retracted
normally (should have done that first) So I got a new motor and now we are back in business. BTW I got the replacement part on Amazon for $100 less than the dealer price.

It would have been a lot easier if the motor had just stopped completely, but because it kept sort of working it made it harder to chase down the problem.

How this helps.

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