Reply
 
Thread Tools Search this Thread Display Modes
 
Old 01-13-2009, 01:05 AM   #11
Seasonal Camper
 
GeorgeG's Avatar
 
Join Date: Dec 2008
Location: Pittsburgh
Posts: 433
Send a message via Yahoo to GeorgeG
I spoke to Randy today. I explained to him and he saw the pictures. According to him, this should not matter about the gap. He said they looked at other units and units being assembled and they are the same way or shifted the other way or centered. He also said that no water should get in there when it rains or while going down the road, with it being on the underside and air flow. If it is a concern to me it can be fixed by putting another piece in to close it up.



I also spoke to him about some other issues with the 5er. He said just make an appointment at least 2 weeks in advance and get them a list of everything that needs repaired, so they know what they are going to have to do.



He was very nice and hehad interestwith my concerns.
__________________
George

Nights camped in 2010 = 009
GeorgeG is offline   Reply With Quote
Old 01-13-2009, 01:35 AM   #12
Full Time Camper
 
Hunter11's Avatar
 
Join Date: Oct 2004
Location: Central Texas
Posts: 2,510
Well there you go, I guessI was wrong about water being able to get in around the opening.



I have dealt with Randy on a couple of problems with our trailer and he has always been great to work with and was able to get our issues resolved. If the repair facility was not so far from usI would have taken our trailer there to have the repairs done.
__________________
17 Chevy 3500 DRW 4X4
16 Mobile Suites 36RSSB4
2 Mini Dachshunds
Hunter11 is offline   Reply With Quote
Old 01-13-2009, 01:43 AM   #13
Seasonal Camper
 
GeorgeG's Avatar
 
Join Date: Dec 2008
Location: Pittsburgh
Posts: 433
Send a message via Yahoo to GeorgeG
I am looking at my dealer only replacing blinds that he has for my unit and the rest of my issues being handled through the factory. We have to wait for 2 months before we can plan that though.
__________________
George

Nights camped in 2010 = 009
GeorgeG is offline   Reply With Quote
Old 01-13-2009, 04:36 AM   #14
Family Vacation Member
 
csham's Avatar
 
Join Date: Apr 2007
Location: Near Pittsburgh
Posts: 204
Send a message via Yahoo to csham
A lot of good has been posted about Randy and the Crossroads repair facility . I had the opportunity (or is it mis-fortune) to need service last year. We where in Michigan during the week leading up to the factory rally and part of the frame for the lower bunk cracked. I called Randy early in the week and he had everything set up to have the work done Friday morning. We pulled into the parking lot and they fixed it better than new.
__________________
Chris & Ruth

Samantha (8/97), Tara (6/03), Erica (1/07)



2008 Dodge Ram 1500

2007 Sunset Trail ST30BH



http://i180.photobucket.com/albums/x...H-campsite.jpg
csham is offline   Reply With Quote
Old 01-13-2009, 08:31 AM   #15
Full Time Camper
 
mwebber78's Avatar
 
Join Date: Jun 2008
Location: Maine
Posts: 1,250
Send a message via Yahoo to mwebber78
I'll post my judgement on the service department in April. I need to have them fix a crack in my nose cap on the underside. Also, I have several other minor things that the factory is better suited to fix rather then a dealer who would have to order parts and wait weeks fof delivery.



So far:



Nose cap cracked (hairline in gelcoat)

Screws not "biting" into framing under nose cap

ABS undercover along nose cap is not staying atttached properly

Carpet has bare spot on corner of bedroom stair

Poles for table developing corrosion

And a few other small issues
__________________
Mike
2013 Jayco Eagle 334RBTS
Crossroads Forum Lurker
mwebber78 is offline   Reply With Quote
Old 01-13-2009, 09:07 AM   #16
Seasonal Camper
 
GeorgeG's Avatar
 
Join Date: Dec 2008
Location: Pittsburgh
Posts: 433
Send a message via Yahoo to GeorgeG
I am hoping that I can give a report by the end of April myself. I would like to make it out there in March or beginning of April for repairs to my unit.
__________________
George

Nights camped in 2010 = 009
GeorgeG is offline   Reply With Quote
Old 01-13-2009, 09:25 AM   #17
Full Time Camper
 
mwebber78's Avatar
 
Join Date: Jun 2008
Location: Maine
Posts: 1,250
Send a message via Yahoo to mwebber78
I'll be calling soon to make the appointment, we are scheduling for April 23rd or 24th. We are going to stop on our return leg of our trip to NM.
__________________
Mike
2013 Jayco Eagle 334RBTS
Crossroads Forum Lurker
mwebber78 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 12:06 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.