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Old 09-27-2013, 04:36 AM   #1
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Unfortunately I have to replace my AC. (Note: I have also posted this on RV.net).

Thanks guys for all the help and suggestions in my earlier post concerning my AC troubles.

PPL and Camping World are within $17 of each other on the total drive out price for the same AC (Dometic Duo-Therm Brisk Air II B59516) and the installation.

Both have said they will make an appointment and will have me in and out in approx 2 hours....so I only have to make one trip.

They are both about the same distance from my house. I have never had any service done at either.

Who should I choose....Camping World in Katy Texas or PPL in South West Houston???

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Old 09-27-2013, 04:44 AM   #2
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I had CW install an air con on my unit and happy with the install. If they are that close I would think about if warranty work CW is all over the place and PPL may only be in one or few locations.

Just my 2 cents

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Old 09-27-2013, 04:49 AM   #3
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I have thought about warranty....and the warranty would be through Dometic, so I would only need to find a certified Dometic service center....and Dometic said they would assist me in finding oneif I was on the road.



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Old 09-27-2013, 05:30 AM   #4
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Terry, it looks like a toss up between the two. I would choose the one the easiest to get to from your place and go there.
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Old 09-27-2013, 08:03 AM   #5
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Discount at camping world with Good Sam membership?
If you have issues another Camping World may be able to help you too.


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Old 09-27-2013, 09:43 AM   #6
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The Katy CW is a terrible place. Avoid at all cost. Seriously tried to screw us buying a used Class A. Through the intervention of Marcus Lemonis we got a brand new Class A at his cost but, unfortunately, it had to be delivered through Katy. They were just awful. Incompetent and full of non truths.
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Old 09-27-2013, 11:41 AM   #7
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Terry, on second thought we did have a bad experience with the CW in New Braunfels to the point I had to get Marcus Lemonis (CW CEO) involved to get our trailer fixed after being promised one thing after another and it not happening. I did swear them off for any future service work after what we had to go through. I have heard good things about PPL's service department.
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Old 09-27-2013, 02:01 PM   #8
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I live in Houston and have had good experiences and purchases at PPL both online and in store. Haven't had service. Cannot say about CW.

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Old 09-27-2013, 11:53 PM   #9
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I've never used PPL for service, but always good experience ordering parts. When they did make a mistake one time, they bent over backwards to make it right! Personally, I would go to PPL before CW. CW has had too many complaints for my taste.
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