Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 11-14-2019, 08:24 AM   #1
Weekend Camper
 
nunu's Avatar
 
Join Date: Jan 2016
Location: TN
Posts: 42
Roof problem fixed

Hello, I just thought it would be good to put this information out there. Especially seeing that Dicor isn't informing us about this problem.
My 2015 sunset trail looks like it has CHICKEN POXS. 🙄. I called Crossroads, they said I needed to call Dicor. Ok I called Dicor, GLAD THAT I DID. Well I got some good news and some bad news.
Good News is they admitt that some of the campers had a bad batch of covering on the roof. Not the membrane but the thin piece of covering that covers the membrane. So after speaking with Don, (Dicor) he agreed to HELP me with the problem. BAD NEWS... Don said that he would send me the materials and $2700.00. It cost much more to have a roof replaced. Anyway I had NO choice but to take what they were offering. My camper is in the shop getting repaired right now.
It's sad that Dicor knew about the bad batch but decided to wait until the customer called with the complaint before they would offer to fix it. (At less than half the cost). Anyway so,if you have roof problems call Crossroads and ask before fixing it yourself. Thank Eleanor
Attached Images
File Type: jpg 20190916_164633.jpg (150.8 KB, 46 views)
File Type: jpg 20190916_174713.jpg (97.8 KB, 42 views)
nunu is offline   Reply With Quote
Old 11-21-2019, 08:03 PM   #2
New Camper
 
Join Date: Apr 2014
Location: NC
Posts: 3
Roof bubbles

Nunu,
Appreciate the pix and information. I recently noticed the same thing on my 2014 sunset trail 30bh. They are like blisters. I was afraid to touch them thinking they may break open and let water under the rubber membrane. After reading your post, it sounds like this is actually a coating over the rubber membrane. I’ve never looked up what my roof warranty is, and would like to know how you managed to get dicor to pay/contribute to the repair. And is that 2700 intended to cover the rubber membrane as well as the dicor coating?
Silversunset is offline   Reply With Quote
Old 11-22-2019, 11:37 AM   #3
Weekend Camper
 
nunu's Avatar
 
Join Date: Jan 2016
Location: TN
Posts: 42
Hello, if the membrane is damaged,they will pay more. I just called them up and spoke with Don, explained what was happening. Sent him pictures and serial number as requested. Found a repair shop that would do the labor for 2700.00, had the repair shop contact Don so they could get the materials out to them. And Don paid them, I never saw the check or the materials.
__________________
2015 Sunset Trail Reserve 30rk
2018 Silverado 2500 Z71
nunu is offline   Reply With Quote
Old 11-22-2019, 04:32 PM   #4
New Camper
 
Join Date: Apr 2014
Location: NC
Posts: 3
Nunu, for myself and others...thank you for sharing your story and the follow-up. Frankly I think it’s ridiculous that something like the integrity of a roof isn’t covered fully for 10 years.
Silversunset is offline   Reply With Quote
Old 11-22-2019, 05:08 PM   #5
Seasonal Camper
 
Biggles607's Avatar
 
Join Date: Jan 2017
Location: Florida
Posts: 389
Ouch, glad you got it resolved.
__________________
Biggles
2015 Toyota Tundra Dbl Cab 5.7 V8
2017 Zinger Z-1 291RL "Harvey'
Biggles607 is offline   Reply With Quote
Old 11-22-2019, 06:50 PM   #6
Weekend Camper
 
nunu's Avatar
 
Join Date: Jan 2016
Location: TN
Posts: 42
Thank you
__________________
2015 Sunset Trail Reserve 30rk
2018 Silverado 2500 Z71
nunu is offline   Reply With Quote
Old 11-22-2019, 06:51 PM   #7
Weekend Camper
 
nunu's Avatar
 
Join Date: Jan 2016
Location: TN
Posts: 42
Did you call them? What was the outcome?
__________________
2015 Sunset Trail Reserve 30rk
2018 Silverado 2500 Z71
nunu is offline   Reply With Quote
Old 11-22-2019, 09:06 PM   #8
New Camper
 
Join Date: Apr 2014
Location: NC
Posts: 3
Not yet. I keep the trailer at the beach and need to get there to take photos.
Silversunset is offline   Reply With Quote
Old 11-23-2019, 08:58 AM   #9
Weekend Camper
 
nunu's Avatar
 
Join Date: Jan 2016
Location: TN
Posts: 42
Ok best of luck
__________________
2015 Sunset Trail Reserve 30rk
2018 Silverado 2500 Z71
nunu is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Crossroads RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 01:57 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
×