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Old 09-10-2014, 12:56 PM   #1
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Crossroads Puts Rain Booth in Production

Just seen this posted on RV PRO.

http://rv-pro.com/news/crossroads-pu...-in-production

Maybe this will help down the road.
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Old 09-10-2014, 01:44 PM   #2
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Anything that will produce a better camper is a good thing... Now they need to announce that they are going to S L O W down the line... I think that would be the best move towards producing a better quality camper...
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Old 09-10-2014, 01:50 PM   #3
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Sounds like a good idea. But all the flexing a Rv gets from running down the road is bound to loosen up some seems. Monthly inspections is always a good idea.
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Old 09-10-2014, 02:32 PM   #4
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Ditto

Waaaay too many blemishes and errors. Give the workers a chance to construct a quality product that does not need a major refit after an outing!!!

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Originally Posted by sleepyT View Post
Anything that will produce a better camper is a good thing... Now they need to announce that they are going to S L O W down the line... I think that would be the best move towards producing a better quality camper...
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Old 09-11-2014, 08:14 AM   #5
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It surely can't hurt to test for leaks. All legitiment complaints on quality issues do still exsist but there are signs and reports CR is moving in a better direction.
I agree with Tommy (SleepyT), slow down the production line piece work or quotas do not lead to quality.
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Old 09-11-2014, 09:46 AM   #6
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On average a towable rv manufacture will run anywere from 15 to 20 units out the door in a day. This is just to keep up with incoming orders. I have even known some rv manufactures of producing as many as 25 to 30 a day out the door. I agree that the rate at which they move these down the line is a little to fast to produce good quality. Unfortunately this industry is sales driven and not necessarily quality driven.

Since I live and work in the area were 95% of all rv's are produced, I know a lot of people that work in the rv plants. Most all of them are paid by what they get out the door whether or not it passes and is "greened" to be shipped. Personaly I thing the industry should change to where they only pay for the units that are "greened" and have passed all inspections, and not to meantion I think the inspectors should not be included in the peace rate. Maybe then they wouldn't be so appt to pass a unit that has some flaws.

I agree that Crossroads has been coming up in the industry as a leader in quality compaired to what they were several years ago. I also think they are heading in a good direction. I have seen other companies sacrifice quality, function, aminities, etc. just for the all mighty profit. We loved our last trailer (it wasn't a Crossroads product) and would of considered another but we noticed that all of the listed above had declined but the price had either stayed the same or had gone up. Personally this was not a good buying point for us. I still check out the forum for our previous brand of trailer and it seems like every post has to do with problems with peoples new units. I know no matter what brand you get you are going to have an issue with (it's a nature of the beast) but when you look at the big picture and compare, I have seen less complaints about the Crossroads products compared to others.
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Old 09-12-2014, 12:09 PM   #7
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Ok,

I generally like to hear Crossroads adds a QC process, but doesn't most water damage start unseen or hidden and develop into bigger problems over time?

This doesnt solve the issues with the 7lbs of sawdust in my rig left behind.
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Old 09-12-2014, 12:18 PM   #8
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Depends on what type of water test. If you pressurize the Rv and dispense soapy water, you can see the bubbles at the leak points.
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Old 09-12-2014, 12:44 PM   #9
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Ok,

I generally like to hear Crossroads adds a QC process, but doesn't most water damage start unseen or hidden and develop into bigger problems over time?

This doesnt solve the issues with the 7lbs of sawdust in my rig left behind.
I have an issue with this right now. Never seen a drop of water on floor, ceiling or window, but recently found out my rig leaked and insulation wicked moisture up to the point where the floor in our bedroom has rotted. Didn't realized this until I stepped in the spot and almost put my foot through the floor.
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Old 09-13-2014, 05:31 AM   #10
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When we were at the factory during the rally, we were told that the QC process is being done by an outside company; no CR employees. If that is the case, it should help immensely.
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Old 09-13-2014, 09:14 PM   #11
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When we were at the factory during the rally, we were told that the QC process is being done by an outside company; no CR employees. If that is the case, it should help immensely.
Sad too say: The outside company is called the consumer... .and Crossroads is not listening too feedback.
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Old 09-13-2014, 09:31 PM   #12
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If they're not listening to consumers, why did they contract out a rain booth??
Seems to me that leaks were a complaint by the customer. And they listened.
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Old 09-13-2014, 09:40 PM   #13
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Do you really think their going to take every trailer thru the "rain booth"? C'mon man, get real.. hope they build A/C booth next...
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Old 09-13-2014, 09:55 PM   #14
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If you read the news clip from the link provided you would see that it said

Quote:
The intent is to ensure that each brand the company produces will have a random and regular exposure to this new and exciting quality assurance tool.
No one ever said that every single unit would go through it.
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Old 09-13-2014, 10:08 PM   #15
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....and then a tire testing booth.
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Old 09-14-2014, 10:56 AM   #16
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Gee, they might need to install a "OWNER TESTING booth" as it seems some owners have caused their own problems. Not any of us! Just saying.
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Old 09-15-2014, 12:17 PM   #17
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Quote:
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Gee, they might need to install a "OWNER TESTING booth" as it seems some owners have caused their own problems. Not any of us! Just saying.
That may be true but probably much of it based on misinformation from their so called "informed" dealer.
You really need to do your homework when considering RV purchase.
These forums are a great source of help and info and should be included in your delivery info as a customer consideration.
Sorry for the drift off main topic.
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Old 09-15-2014, 01:30 PM   #18
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Seems to me they're streamlining the process to identify the problem, but the real solution lies in preventative efforts on the assembly line and in design.

I applaud their efforts, albeit misguided. It is one of the most basic expectations of any trailer, any brand, any type, that it keeps out water in the most obvious sense.

I'd like to know what happens when a tested unit fails.

Do they recall the entire lot produced that day?

Do they look at who was working on that shift and pull all the trailers that team built?

- Or -

Just slap some sealant on it and push it through.

Devil's in the details.
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Old 09-15-2014, 10:04 PM   #19
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Old 09-16-2014, 07:50 PM   #20
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My be they start the 5S quality program that will slow them way down.
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