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06-18-2014, 11:19 AM
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#21
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Weekend Camper
Join Date: Oct 2013
Location: Western Canada
Posts: 95
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Why can't he order all five, find the one that works then add the other four to his inventory?
__________________
2012 Dodge Ram 3500 6.7 CTD SRW SB CC - Full EGR and DPF delete, 4" Flo Pro Exhaust with custom Double R Diesel MAP - pulling a 2014 Sunset Trail Reserve 33BD
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06-22-2014, 05:28 PM
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#22
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Weekend Camper
Join Date: Sep 2013
Location: Lincoln, CA
Posts: 19
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I'm sure he doesn't want the extra inventory. Still no word from the dealer, praying for a miracle here! It just shouldn't be this difficult, Suburban is a big company and so is Crossroads!
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06-22-2014, 06:49 PM
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#23
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Weekend Camper
Join Date: Oct 2013
Location: Western Canada
Posts: 95
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Quote:
Originally Posted by pschaafs
I'm sure he doesn't want the extra inventory.
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I get that but at the expense of loosing customers with that type of service?
__________________
2012 Dodge Ram 3500 6.7 CTD SRW SB CC - Full EGR and DPF delete, 4" Flo Pro Exhaust with custom Double R Diesel MAP - pulling a 2014 Sunset Trail Reserve 33BD
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06-22-2014, 07:33 PM
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#24
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Weekend Camper
Join Date: Apr 2014
Location: NC
Posts: 30
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I had the same or similar problem, oven would light but you could hear a puffing sound then oven would go out. The guy at the dealer made it sound like a common problem, mine was with the pilot light. Thermostat was fine, when it reached temp the burner went out as normal but the pilot light was out so the whole thing went out. He replaced the entire burner assembly, no problem since. Not sure if this helps or not, just thought I'd share. Good luck with it.
__________________
2005 Dodge Ram 5.7
2014 Sunset Trail 300BH
Anderson WDH
Tekonsha P3
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06-22-2014, 07:53 PM
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#25
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Weekend Camper
Join Date: Sep 2013
Location: Lincoln, CA
Posts: 19
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Losing customers? They are swamped because they can't keep staff from quitting, have only half the people they need. I am stuck as they are my dealer and close by, and besides I am 6 weeks into this with them. Hopefully this week...
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06-25-2014, 07:41 PM
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#26
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Weekend Camper
Join Date: Sep 2013
Location: Lincoln, CA
Posts: 19
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Yay! The dealer called this am to say they had received the part, it was correct, it was installed, and it is working! We are free at last!
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06-25-2014, 07:48 PM
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#27
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Site Team
Join Date: Dec 2007
Location: WI.
Posts: 9,162
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Good deal! I'll bet that makes you one happy camper.
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06-28-2014, 05:15 PM
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#28
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New Camper
Join Date: Mar 2014
Location: Virginia
Posts: 7
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Well here is another with oven issues. Hubby hasn't had any cornbread since we picked it up on June 4th. Hope to get mine in shop this week or next.
__________________
Soon to be
Sunset Trail 290RL with Tundra 5.7 SR5
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07-06-2014, 04:15 AM
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#29
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Weekend Camper
Join Date: Jun 2014
Location: mo
Posts: 21
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Ours is a new unit oven worked fine 2 week ago. this weekend it didn't. pilot light was to low to keep sensor hot. dealer is ordering a new control valve.
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07-21-2014, 06:50 PM
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#30
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Weekend Camper
Join Date: Jun 2014
Location: mo
Posts: 21
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Update on my oven. Suburban sent complete manifold for stove. Problem fixed.
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07-22-2014, 06:10 AM
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#31
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Weekend Camper
Join Date: Mar 2014
Location: Missouri
Posts: 62
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Update on my trailer..my oven also did not stay on but Camping World finally got it fixed though I don't know what part they replaced. I also had to get a replacement entertainment system. The unit would not play a DVD. Now that works. At this point everything in the trailer is at 100%. Woo hoo.
__________________
_____________________________________
D. Jones; Ashland, MO
2014 Sunset Trail 300BH
Ford F-150 Twin Turbo, Max Towing Package
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07-22-2014, 07:02 AM
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#32
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Full Time Camper
Join Date: Mar 2013
Location: United states of america
Posts: 1,570
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Glad to hear they took care of you.
By the way, nice setup!
__________________
2017 Ford F350 Super Duty 6.7 King Ranch Crew
Sold the 2016 Crossroads Sunset Trail Grand Reserve 32BH
2020 Grand Design Momentum 320G
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