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04-17-2014, 09:29 PM
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#41
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Site Team
Join Date: Sep 2012
Location: PA
Posts: 5,724
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Harley, I'm pretty sure it's fiberglass. I believe in a previous post someone stated it is. Fiberglass reacts to the heat in funny ways. I remember back a few months that there was an issue about a bad batch of fiberglass caps having rippling and fading issues.
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Mark & Susan
Lehighton, Pennsylvania
EAGLE HT FIFTH WHEEL | 30.5CKTS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
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04-18-2014, 07:02 AM
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#42
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Family Vacation Member
Join Date: Oct 2013
Location: michigan
Posts: 103
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Roaddog. That is very bad for a 1 year old camper. Contact your dealer and crossroads ASAP....
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04-18-2014, 08:17 AM
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#43
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Full Time Camper
Join Date: Aug 2012
Location: Belle River , Ontario
Posts: 1,753
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Mark , I think you are right ,probably thin sheet fiberglass or like. usually ripples show up along the joint at the stone guard area.
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It was a rainy few days at Algonquin Prov park...tarps kept us dry.
Wayne --Belle River (Windsor), Ontario
2013 Sunset Trail Reserve 25RB..(just sold it)
2015 White Chev Silverado 2500HD 4x4 (6.0 l gasser)
2003 Mountain Star 890SBRX Truck Camper
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04-18-2014, 10:26 AM
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#44
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Family Vacation Member
Join Date: Oct 2013
Location: michigan
Posts: 103
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Yes the fiberglass was not put on correctly. I clearly see that it wasn't glued and sealed. There is definitely a leak causing the wrippling...water is getting inside for sure. Good luck and keep on the dealer and crossroads for sure... Call daily...
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04-18-2014, 10:44 AM
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#45
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Full Time Camper
Join Date: Apr 2011
Location: Canton, OH
Posts: 937
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It is 'glass...same stuff as sidewalls.
Nice tow rig DW. You won't even know the trailer is there!
Also, CR is definitely NOT the lone ranger with defects and issues. It is an unfortunate reality of the industry. The difference is CR steps up to assist in fixing it. Maybe not to certain expectations, but as a whole they do a MUCH better job than most, if not all other manufacturers.
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Eddy & Brenda
Canton, OH
2015 Silverado HD 6.0L
2014 Zinger 32QB
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04-21-2014, 09:40 AM
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#46
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Full Time Camper
Join Date: Mar 2013
Location: United states of america
Posts: 1,570
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Quote:
Originally Posted by DWags
In the meantime I decided to drown my sorrows in the purchase of a new tow vehicle. 2014 Chevrolet Silverado 2500HD LTZ Crew Cab with the Duramax and Allison.
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Wow!!
Now you can tow your 2014 and my 2013 300BH tandem!!!!
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2017 Ford F350 Super Duty 6.7 King Ranch Crew
Sold the 2016 Crossroads Sunset Trail Grand Reserve 32BH
2020 Grand Design Momentum 320G
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04-21-2014, 03:28 PM
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#47
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Family Vacation Member
Join Date: Jun 2013
Location:
Posts: 188
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Well i was cleaning out the front storage compartment for the trip to the dealer and came across this water stain spot from the delamination. I also found moisture on a small rug just inside the entry door, but none anywhere else. Nor could I find any way the rug got damp...no trail or drips of water, no stains, no other damp areas.
I checked under the bed storage, both wardrobes, the slide roof/sides and rug, but nothing looked like any water ever came in. I also found a type of paper-like material at the bottom of the diamond plate cover. It seems brittle and had dust and flakes coming off of it. I guess that is supposed to be the moisture barrier.
Anyways I sure hope the front cap repair solves these issues.
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'14 Sunset Trail 290QB
Towed by a '15 Ram 2500 6.4 Hemi 4x4 CC
Equalizer 1200/12K (just because I still have it)
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04-21-2014, 03:49 PM
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#48
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Seasonal Camper
Join Date: Feb 2013
Location: United States
Posts: 285
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What is directly above that water on the rug? The TV antenna? I would check the sealant around that.
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2015 GMC Sierra 1500 Crew Cab Z71 4X4 3.42
2013 CrossRoads Sunset Trail Super Lite 250RB
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04-21-2014, 03:53 PM
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#49
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Weekend Camper
Join Date: Oct 2013
Location: Ohio
Posts: 33
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I am glad your repairs have been authorized and the repairs are forthcoming.
An update on mine. After not receiving a call back from 3 messages I left with my service advisor, my wife stopped by the shop to have a "talk" with them. Now all of a sudden after 10 days of the camper sitting without being touched I am being assured that it will be pulled into a bay tomorrow and I should receive a call no later than Wednesday as to what it needs and the status of any potential repairs. It's a good thing she went in, because my blood is still boiling. The saga continues...
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2014 Chevrolet Silverado 2500HD LTZ CC Duramax
2014 Sunset Trail 300BH
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04-21-2014, 03:57 PM
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#50
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Site Team
Join Date: Sep 2012
Location: PA
Posts: 5,724
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Face to face is usually the best way to handle the service tech at your dealer.
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Mark & Susan
Lehighton, Pennsylvania
EAGLE HT FIFTH WHEEL | 30.5CKTS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
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04-21-2014, 03:59 PM
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#51
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Weekend Camper
Join Date: Oct 2013
Location: Ohio
Posts: 33
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It was a 30 minute drive one way but so worth it.
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2014 Chevrolet Silverado 2500HD LTZ CC Duramax
2014 Sunset Trail 300BH
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04-22-2014, 08:30 AM
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#52
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Full Time Camper
Join Date: Apr 2011
Location: Canton, OH
Posts: 937
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Keep on 'em...remember, squeaks get grease!
Our Akron dealer better hope mine never goes in...a 5 minute ride from work, so I can stop EVERY DAY at lunch...
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Eddy & Brenda
Canton, OH
2015 Silverado HD 6.0L
2014 Zinger 32QB
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04-24-2014, 08:06 AM
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#53
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Weekend Camper
Join Date: Oct 2013
Location: Ohio
Posts: 33
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My camper was in the bay yesterday and I received a call from my service advisor and he said that Crossroads has authorized all repairs and parts are on order. According to the SA, it's not as easy to just replace the layer of fiberglass. The entire nose to the unit is being replaced. Wall and all. They haven't torn it apart yet, they are waiting for the parts to start, so who knows, the parts list could get longer.
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2014 Chevrolet Silverado 2500HD LTZ CC Duramax
2014 Sunset Trail 300BH
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04-24-2014, 09:30 AM
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#54
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Family Vacation Member
Join Date: Jun 2013
Location:
Posts: 188
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Good to hear DWags. I'm dropping mine off on Sat for work to begin Thurs. I'm hoping they replace the whole front as you stated, I don't want any future leak or mold issues. I'm also having them look at the wheel well side skirts to address them being completely faded.
__________________
'14 Sunset Trail 290QB
Towed by a '15 Ram 2500 6.4 Hemi 4x4 CC
Equalizer 1200/12K (just because I still have it)
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04-24-2014, 10:14 AM
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#55
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Full Time Camper
Join Date: Apr 2011
Location: Canton, OH
Posts: 937
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Quote:
Originally Posted by DWags
My camper was in the bay yesterday and I received a call from my service advisor and he said that Crossroads has authorized all repairs and parts are on order. According to the SA, it's not as easy to just replace the layer of fiberglass. The entire nose to the unit is being replaced. Wall and all. They haven't torn it apart yet, they are waiting for the parts to start, so who knows, the parts list could get longer.
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Doesn't surprise me. My dad was a tech at Hartville RV. They'd replaced the front wall on a Jay Feather hybrid, and the ENTIRE side wall on a 35' travel trailer that was damaged. Jayco reps came to see it as most dealerships don't order an entire wall!
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Eddy & Brenda
Canton, OH
2015 Silverado HD 6.0L
2014 Zinger 32QB
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04-24-2014, 11:07 AM
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#56
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Full Time Camper
Join Date: Mar 2013
Location: United states of america
Posts: 1,570
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Sigh,
I miss Hartville RV. I bought two trailers from Bob. They're repair shop guys are the best. Even got on the phone with me for an hour when we were camping to get my water heater started.
They're awesome.
I wish they sold Crossroads!
__________________
2017 Ford F350 Super Duty 6.7 King Ranch Crew
Sold the 2016 Crossroads Sunset Trail Grand Reserve 32BH
2020 Grand Design Momentum 320G
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05-11-2014, 10:09 AM
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#57
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Weekend Camper
Join Date: Oct 2013
Location: Ohio
Posts: 33
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To use a pun, I'm not a happy camper. After sitting on my unit for a month, my dealer service advisor is telling me they aren't going to have the unit done until after Memorial Day. I called today to pick the unit up after my service rep told me I could as the repairs haven't begun yet and was told that they aren't able to move units on Sunday. While I understand today is Sunday, how do they move unit to sell them when the service department is closed? I am calling Crossroads tomorrow to verify the info I'm being told by the service rep and asking who else can work on the unit.
__________________
2014 Chevrolet Silverado 2500HD LTZ CC Duramax
2014 Sunset Trail 300BH
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05-12-2014, 10:13 AM
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#58
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Full Time Camper
Join Date: Apr 2011
Location: Canton, OH
Posts: 937
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That sucks...yet somehow I am not surprised. Our camping neighbor called CW last week and asked exactly what they do for $995? The guy didn't know.
He has CW making an on-site visit on the 22nd to look at/fix several issues. Minor things, but issues that should have been fixed at dealer prep.
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Eddy & Brenda
Canton, OH
2015 Silverado HD 6.0L
2014 Zinger 32QB
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05-12-2014, 06:20 PM
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#59
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Family Vacation Member
Join Date: Jun 2013
Location:
Posts: 188
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Well after the dealer got the front fiberglass off they discovered more damage to the structure so they had to request additional warranty labor/parts hours from CR. It was approved, but dealer has been dragging feet getting work started. We have our first trip planned Labor Day weekend so I'm praying they get it finished. My TT has been there since April 27th and May 1st was start day which should have provided plenty of time.
__________________
'14 Sunset Trail 290QB
Towed by a '15 Ram 2500 6.4 Hemi 4x4 CC
Equalizer 1200/12K (just because I still have it)
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05-12-2014, 08:01 PM
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#60
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Full Time Camper
Join Date: Oct 2011
Location: Mn
Posts: 548
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I sure hope they have it done by September. But I think you mean memorial day.
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Lee & Jane and Black Lab Zoey
2008 Ford F250 CC Lariat 6.8L
2011 Crossroads Cruiser 31RK
Faribault MN
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