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02-28-2014, 02:04 PM
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#41
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Full Time Camper
Join Date: Oct 2011
Location: Mn
Posts: 548
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The dealer first tried to get the camper repaired only after three weeks of phone call and many emails. From my self and crossroads calling them to get it fixed under warranty. For some reason they couldn't get together. So finally they called and said the resealing of the camper and checking the brakes and oh ya the water leak was fixed. I said what about the front cap pause about a few minutes on the phone, they said it's going out soon and by the way you have bill for $400 the other work I didn't authorize. I told them I will not be paying for any work done by them and wanted a statement in writing which was a email from them.. I asked what time are they open to too and there response was 6:00 pm I got there at 6:05 (after they closed) and hooked up and went home to lick my wounds. Note brakes not checked, Sealant job was sub standard and when I hooked up the water I flooded the camper NICE WORK but it was free. To answer your question, yes after shooting a email to crossroad with all the details they sent me all the graphics free in two days. I went to loco RV repair place had the work done in one week but left the graphic off. It seamed to look better and was easier to clean. Note story condense from longer rant.
Good Times
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Lee & Jane and Black Lab Zoey
2008 Ford F250 CC Lariat 6.8L
2011 Crossroads Cruiser 31RK
Faribault MN
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02-28-2014, 02:35 PM
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#42
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Family Vacation Member
Join Date: Dec 2013
Location: PA
Posts: 190
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Quote:
Originally Posted by LeBo
The dealer first tried to get the camper repaired only after three weeks of phone call and many emails. From my self and crossroads calling them to get it fixed under warranty. For some reason they couldn't get together. So finally they called and said the resealing of the camper and checking the brakes and oh ya the water leak was fixed. I said what about the front cap pause about a few minutes on the phone, they said it's going out soon and by the way you have bill for $400 the other work I didn't authorize. I told them I will not be paying for any work done by them and wanted a statement in writing which was a email from them.. I asked what time are they open to too and there response was 6:00 pm I got there at 6:05 (after they closed) and hooked up and went home to lick my wounds. Note brakes not checked, Sealant job was sub standard and when I hooked up the water I flooded the camper NICE WORK but it was free. To answer your question, yes after shooting a email to crossroad with all the details they sent me all the graphics free in two days. I went to loco RV repair place had the work done in one week but left the graphic off. It seamed to look better and was easier to clean. Note story condense from longer rant.
Good Times
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Yes, sounds like you have had a good time. I was thinking if I get the front repainted, I would put a different graphic on, maybe something like this: Tropical Sunset or this: American Eagle
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~Mike & Kim~
NW Pennsylvania
2014 Rockwood Windjammer 3008W Diamond
2012 Toyota Tundra, 5.7L
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02-28-2014, 03:02 PM
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#43
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Full Time Camper
Join Date: Aug 2012
Location: Belle River , Ontario
Posts: 1,753
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wow , peanutbutterfly1....that has to be the worst fade I have seen and I also picked up my 2013 in late summer of 2012. mine is ok so far but it is in a barn from oct till june.I better have a better look in the spring as our caps must have been made in the same time frame.
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It was a rainy few days at Algonquin Prov park...tarps kept us dry.
Wayne --Belle River (Windsor), Ontario
2013 Sunset Trail Reserve 25RB..(just sold it)
2015 White Chev Silverado 2500HD 4x4 (6.0 l gasser)
2003 Mountain Star 890SBRX Truck Camper
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02-28-2014, 04:06 PM
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#44
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Site Team
Join Date: Sep 2012
Location: PA
Posts: 5,724
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I like the Eagle, my wife the Sunset.
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Mark & Susan
Lehighton, Pennsylvania
EAGLE HT FIFTH WHEEL | 30.5CKTS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
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02-28-2014, 04:17 PM
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#45
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Full Time Camper
Join Date: Oct 2011
Location: Mn
Posts: 548
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I thought of the too but a painted mural with a clear coat and still be able to clean the bugs.
No more snow.
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Lee & Jane and Black Lab Zoey
2008 Ford F250 CC Lariat 6.8L
2011 Crossroads Cruiser 31RK
Faribault MN
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02-28-2014, 04:21 PM
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#46
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Site Team
Join Date: Sep 2012
Location: PA
Posts: 5,724
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You can cover the decal level with a product like Rejex, this has Uv protection and bugs wash off very easily.
__________________
Mark & Susan
Lehighton, Pennsylvania
EAGLE HT FIFTH WHEEL | 30.5CKTS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
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04-17-2014, 01:52 PM
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#47
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Weekend Camper
Join Date: Feb 2014
Location: CA
Posts: 13
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Crossroads has agreed to have our front cap re-done the correct way. We should have the trailer back by April 31st. As soon as it is done I will post a photo of the correction.
I went through Customer Service at Crossroad and I am glad I keep the conversation going. I needed to get three quotes and all were within a couple hundred dollars of each other. It has been approved and I am waiting to get the check and the trailer back.
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04-21-2014, 07:01 PM
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#48
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Weekend Camper
Join Date: Feb 2014
Location: CA
Posts: 13
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Redone and looking good
The front cap has been redone and we are pleased with the results. Thank you to Lynn Duggins at Customer Service for getting it approved. And thank you to Fairway Ford RV Services for the great work. Trident Protection Services is having the protective coat done correctly by Fairway Ford RV Services. Let the camping season begin!
Sunny.jpg
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04-21-2014, 07:16 PM
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#49
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Site Team
Join Date: Sep 2012
Location: PA
Posts: 5,724
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Looks great. I worked with Lynn before on warranty stuff and he was a great help.
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Mark & Susan
Lehighton, Pennsylvania
EAGLE HT FIFTH WHEEL | 30.5CKTS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
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07-13-2014, 10:24 AM
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#50
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Weekend Camper
Join Date: Sep 2011
Location: Red Oak, Texas
Posts: 28
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We have a 2012 Sahara CF300ES we thought we were getting a complete repainted cap under warranty. Turns out not the case the dealer at the time had it painted during this process the dealer dropped cruiser.One year later our cap is fading again!About to start the process all over again!Wish me luck!
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2011 Crossroads Cruiser Sahara
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07-18-2014, 05:55 PM
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#51
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Family Vacation Member
Join Date: Dec 2013
Location: PA
Posts: 190
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Here is what rubbing compound, elbow grease and Zep floor polish will do for faded front caps.
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~Mike & Kim~
NW Pennsylvania
2014 Rockwood Windjammer 3008W Diamond
2012 Toyota Tundra, 5.7L
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07-18-2014, 07:36 PM
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#52
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Site Team
Join Date: Dec 2007
Location: WI.
Posts: 9,162
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All I can say is, WOW!!
Nice job!
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07-18-2014, 08:11 PM
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#53
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Full Time Camper
Join Date: May 2013
Location: So IL
Posts: 1,811
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Nice job! Mine is getting worse. Dealer agreed to repaint this fall. May have to try this.
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Tim
13 ST25RB
08 F-250 SC 6.8L XLT 4x4
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07-18-2014, 08:39 PM
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#54
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Full Time Camper
Join Date: Aug 2010
Location: , RI
Posts: 1,164
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Sometimes ther is no substitute for good old fashioned "elbow grease." Nice job.
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Al Laura (Lily & Breeze Portie Girls)
2011 F250 6.7 PS Tuxedo Black 4x4
11 305SKP- TPMS- RideRite air bags
Reese 16K Slider Wet Bolts
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08-03-2014, 04:51 PM
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#55
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New Camper
Join Date: Aug 2014
Location: NL
Posts: 5
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any suggestions on what to put on here to keep it looking good...mine has not started to fade
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08-03-2014, 05:01 PM
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#56
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Site Team
Join Date: Sep 2012
Location: PA
Posts: 5,724
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What ever you apply over it, make sure it has a UV protectorant in it. Will help prevent fading.
__________________
Mark & Susan
Lehighton, Pennsylvania
EAGLE HT FIFTH WHEEL | 30.5CKTS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
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08-04-2014, 06:01 AM
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#57
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Full Time Camper
Join Date: Sep 2013
Location: Winchester, ON
Posts: 1,177
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Someone in our park in Florida has the same year and model of trailer we do, and the second year they owned it the front cap faded badly. My husband checked on line and discovered this happens sometimes - it was apparently a bad batch of paint. It affects some units, but not all. These people were able to get the problem rectified and Crossroads came good for the cost. Our unit has not been affected.
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2012 Cruiser Sahara 330SS
2015 F250 Super Duty diesel
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08-04-2014, 07:01 PM
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#58
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Weekend Camper
Join Date: Aug 2012
Location: Niles, mi
Posts: 39
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My dealer made me aware of our cap fading when I picked it up after warranty work. I thought it looked like sun light glaring off the top, they're going to repaint it later.
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2013 330SS
2005 F250 V-10
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08-04-2014, 07:58 PM
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#59
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Full Time Camper
Join Date: May 2013
Location: So IL
Posts: 1,811
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I think I read somewhere that it is primarily 2013 models affected.
__________________
Tim
13 ST25RB
08 F-250 SC 6.8L XLT 4x4
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08-05-2014, 08:07 AM
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#60
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Full Time Camper
Join Date: Aug 2012
Location: Belle River , Ontario
Posts: 1,753
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Mine is supposed to be going in for paint when I return from my Algonquin trip. its a 2013 , but I have seen a 2011 or a 2012 (cannot remember which)for sale locally with a badly faded cap. I think any cap before the redesign in late 2013 and the 2014s are probably suspect. Funny CR would change to a beige front now...
__________________
It was a rainy few days at Algonquin Prov park...tarps kept us dry.
Wayne --Belle River (Windsor), Ontario
2013 Sunset Trail Reserve 25RB..(just sold it)
2015 White Chev Silverado 2500HD 4x4 (6.0 l gasser)
2003 Mountain Star 890SBRX Truck Camper
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