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Old 02-05-2013, 02:18 AM   #1
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Either one unhappy customer or troll...
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Old 02-05-2013, 03:06 AM   #2
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I have had a few problems with mine also , but in their defense , the tires are Chinese crap, that's why they put nitro in them . BUT they don't balance them . One of mine needs replacing right away as it wouldn't balance properly .( Yes , I balance all my trailer tires....)..the tire is "chucking"ie ;out of round and bouncing on the highway. The other tires required quite a bit of weight to balance. Rims are made in China also...probably not exactly round . But hey ...prices are cheaper from China . To bad we didn't have an option to buy North American parts for our trailers
Don't step in the carpeted area of the big slide when in the 'in' position or you will have the dinette bench come away from the wall. just an fyi

good luck
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It was a rainy few days at Algonquin Prov park...tarps kept us dry.
Wayne --Belle River (Windsor), Ontario
2013 Sunset Trail Reserve 25RB..
2015 White Chev Silverado 2500HD 4x4 (6.0 l gasser)
2003 Mountain Star 890SBRX Truck Camper
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Old 02-05-2013, 10:20 AM   #3
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Sorry to hear about the problems. Try these contacts they would love to hear from you!
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[/b]

1)
</span></span></span>Crossroads Contacts Mark
Quinn </span>mquinn@crossroadsrv.com

2)
</span></span></span></span>Contact GM
CrossRoads &amp; Redwood RV Tom montague, tmontague@crossroadsrv.comTom
Montague GM Redwood RV 574 226 3926

3)
</span></span></span>Randy Mishler, at 260-593-2866 (go through the
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CrossRoads RV president Don Emahiser demahiser@crossroadsrv.com</span><!--if gte mso 9>
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Edited by: LeBo
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Old 02-05-2013, 10:24 AM   #4
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Please tell why Nitrogen would make any difference in a china made tire?

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Old 02-05-2013, 10:53 AM   #5
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Nitrogen will not cause as much condensation on the inside of a tire 9less chance to rot from the inside out)as it is more stable than air in fluctuating conditions , hence it 'should' allow the crap tires to last as long as a good old american made tire with just air in it ...

what i've been told anyways .
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It was a rainy few days at Algonquin Prov park...tarps kept us dry.
Wayne --Belle River (Windsor), Ontario
2013 Sunset Trail Reserve 25RB..
2015 White Chev Silverado 2500HD 4x4 (6.0 l gasser)
2003 Mountain Star 890SBRX Truck Camper
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Old 02-05-2013, 11:02 AM   #6
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Thanks for the explanation.
Lebo


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Old 02-05-2013, 10:24 PM   #7
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Hi
As said in this post the tires are Chinese. They are known to have issues for poor quality. The axles are made by Lippert not Crossroads so it is not fare to blame Crossroads on these issues. Blame the Chinese Mfg. and Lippert.
Was wondering how much air pressure was in your tire and how fast were you going when it failed. I would think the people at Crossroads would have taken care of these issues for you.
I do not work or have any connections to Crossroads. They did not pay me or ask me to write this.
I bought a BRAND NEW 2012 Sunset Trail on Sept. 22,2012 from a Dealer in Florida. It was Mfg. by Crossroads Sept.11.2011. I do not know where it was from Sept 2011 till Sept 2012 but it was brand new. I was the first owner. Talk about issues. I was an unhappy camper. It is a long story. It was issues that snowballed into bigger problems. I contacted Crossroads Direct with photos and documentation. Their were 2 pages of issues that you could not imagine. They tried their best to address the issues here in Florida which made it worse.
They arranged to have the trailer picked up at my home in Florida and taken to The Factory in Indiana. They fixed all the issues. They did a few extra things for me that I offered to pay extra for. They refused to charge me for those things.
They flew me to Indiana to inspect the repair work. Put me up in a hotel. Offered to pay for a rental car to get to the factory from the airport. Had my trailer shipped back to my home during the week before Xmas which I thought would have never happened.
I am going this weekend on my first camping trip with the trailer to The Everglades City Sea Food Festival in Florida with my Family. I do not plan on having any problem with the trailer.
I was not asked by Crossroads to respond to this in any way.
All I CAN SAY IS THAT THEY STEPPED UP TO THE PLATE FOR ME AND DID WHAT THEY WERE OBLIGATED TO DO AND WENT ABOVE AND BEYOND TO CORRECT SOME MAJOR SCREW UPS.
When I find some time I plan on writing in the General RV area about my story.
Bruce


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Old 02-06-2013, 12:36 AM   #8
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Location: WI
Posts: 896
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Bruce,
Thanks so much...it is good to see someone who has had monumental problems step up and tout all the CR's did for them. I think that perhaps some of the other poster's don't go through the right method of addressing their problems. I had 2 small issues last year...took it to the factory before the rally and had them taken care of, no cost. When cleaning my slides last fall after our last trip I noticed the gaskets on the tops of the slides were pulling away. After further reading on here I noticed this happens to many people...others perhaps never check those things...I don't really know. Anyway, my first trip of this year starts April 19th and entails 16 states and Canada and will end at the rally in July. Before this trip starts I already have an appointment set up with Randy to take it to Topeka to have them do the annual inspection, fix the gasket problems, repack the wheels, and whatever else it needs after the inspection. I trust them to do what is necessary to make my unit "safe" and ready for my travels. After this 4,000 mile sojourn if when I get back to Topeka for the rally I have any new problems, I will have them addressed then.

Thanks for sharing Bruce,
Jim
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Jim & Linda Tator
Watertown, WI
2013 Crusier CF34SS GMC 3500 8.1L Dually
154 nights in 2013 - 4,370 miles
178 nights in 2014 - 5,082 miles
365 nights in 2015 - 6,040 miles
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Old 02-06-2013, 05:22 AM   #9
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Join Date: Feb 2012
Location: Illinois
Posts: 660

Quote:
Originally Posted by momojito
Hi
As said in this post the tires are Chinese. They are known to have issues for poor quality. The axles are made by Lippert not Crossroads so it is not fare to blame Crossroads on these issues. Blame the Chinese Mfg. and Lippert.
Was wondering how much air pressure was in your tire and how fast were you going when it failed. I would think the people at Crossroads would have taken care of these issues for you.
I do not work or have any connections to Crossroads. They did not pay me or ask me to write this.
I bought a BRAND NEW 2012 Sunset Trail on Sept. 22,2012 from a Dealer in Florida. It was Mfg. by Crossroads Sept.11.2011. I do not know where it was from Sept 2011 till Sept 2012 but it was brand new. I was the first owner. Talk about issues. I was an unhappy camper. It is a long story. It was issues that snowballed into bigger problems. I contacted Crossroads Direct with photos and documentation. Their were 2 pages of issues that you could not imagine. They tried their best to address the issues here in Florida which made it worse.
They arranged to have the trailer picked up at my home in Florida and taken to The Factory in Indiana. They fixed all the issues. They did a few extra things for me that I offered to pay extra for. They refused to charge me for those things.
They flew me to Indiana to inspect the repair work. Put me up in a hotel. Offered to pay for a rental car to get to the factory from the airport. Had my trailer shipped back to my home during the week before Xmas which I thought would have never happened.
I am going this weekend on my first camping trip with the trailer to The Everglades City Sea Food Festival in Florida with my Family. I do not plan on having any problem with the trailer.
I was not asked by Crossroads to respond to this in any way.
All I CAN SAY IS THAT THEY STEPPED UP TO THE PLATE FOR ME AND DID WHAT THEY WERE OBLIGATED TO DO AND WENT ABOVE AND BEYOND TO CORRECT SOME MAJOR SCREW UPS.
When I find some time I plan on writing in the General RV area about my story.
Bruce

I have a similar story though not to your extent but I had a roof problem on my 09 Cruiser and Crossroads took very good care of me.
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Chris & Karen- Heyworth, Illinois
2009 CF32BL pulled by a 2011 RAM 2500 CTD 4x4
PullRite Superglide 18K hitch
2015stats:
Nights: 28
Miles: 3245
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Old 02-06-2013, 05:24 AM   #10
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Join Date: Feb 2012
Location: Illinois
Posts: 660

Quote:
Originally Posted by cwit

Either one unhappy customer or troll...
Think I might have to agree, you think this guy would of responded to some of the responses on here by now.
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Chris & Karen- Heyworth, Illinois
2009 CF32BL pulled by a 2011 RAM 2500 CTD 4x4
PullRite Superglide 18K hitch
2015stats:
Nights: 28
Miles: 3245
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