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Old 06-08-2015, 07:22 PM   #1
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Sunset Trail 250RB

We are considering a Sunset Trail 250RB. Looking for some input.
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2014 - 47 Nights - 1445.8 miles.
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2154.8 miles.

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Old 06-08-2015, 07:26 PM   #2
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We have the sunset trail reserve 25rb and absolutely love all the storage and the fireplace and countertop space. This RV is so well thought out. You will love it.
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Old 06-08-2015, 07:35 PM   #3
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Mine is great.
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Old 06-08-2015, 07:54 PM   #4
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We have a 2014 250rb & have been very happy. Purchased 9/13 & had approx 5k on by end of year with another 6500 mi in 2014. Very few warranty claims, with support from dealer( small independent in south al), supporting photos from both us & dealer. & CR didn't argue.
Haven't done anything this year due to a bilateral knee replcement & back surgery(sins of my youth) but preparing for another 5-6 I this fall.
Keep up with normal maintenance(tire presure, repacking wheel bearings & root maint.) & enjoy.
Good luck & be safe.
2014 set 250 th super lite
2007 5.4. f150 screw
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Old 06-08-2015, 08:19 PM   #5
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I would take a look at the 26RB as well. Having the kitchen slide out opposite of the dining area makes a huge difference and you gain countertop space with an island. You also gain the standard options of a reserve with power everything.

It's an extra 1K in weight, but if you have the right TV, it's not an issue. Let us know what you end up with.
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Old 06-08-2015, 10:10 PM   #6
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I would not suggest anything from Crossroads. I would agree the floor plans, looks, and features are great. However, the quality is terrible. I purchased a ST300BH at the end of April 2014. I have had it back to the dealer 6 times already. Each time I take it back there are at least 10 things wrong with it. They are mostly minor things, but they are still breaking. Crossroads has now told me that they do not care about anything else that goes wrong, because the warranty is up. I was hopeful they would stand behind their product since I have been having problems, but that is obviously not the way they care to do business. Be cautious with your purchase, and don't be fooled like I was.
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Old 06-08-2015, 10:38 PM   #7
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Quote:
Originally Posted by EZSox View Post
I would not suggest anything from Crossroads. I would agree the floor plans, looks, and features are great. However, the quality is terrible. I purchased a ST300BH at the end of April 2014. I have had it back to the dealer 6 times already. Each time I take it back there are at least 10 things wrong with it. They are mostly minor things, but they are still breaking. Crossroads has now told me that they do not care about anything else that goes wrong, because the warranty is up. I was hopeful they would stand behind their product since I have been having problems, but that is obviously not the way they care to do business. Be cautious with your purchase, and don't be fooled like I was.
Sorry to hear about your troubles. I am new to the RV world and took delivery of my unit in April of this year. To date, I have only had a small wood trim piece that was stapled at the top come loose. ZERO other issues. I shopped every manufacturer I could and found CR to have the best features and quality overall. Maybe I am one of the few to experience anything major to date, but two trips logged and I could not be any happier with my decision.

Have you documented your issues (photos/conversations/trips to the dealer) and copied everything to CR? Maybe your dealer is the root cause of poor service.
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Old 06-09-2015, 06:30 AM   #8
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All the trailer manufactures are having the same issues. Hop over to the keystone forum and you will see all the same complaints. You need to be a little handy to own a trailer. Also I don't feel you can bash a company who will not service your rig for free after the warranty period is over. Sometimes you catch more Flys with sugar instead of vinegar. Crossroads actually fixed my slide issue a whole month out of warranty, because they knew the problem existed from the beginning and I did not bash them.

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Old 06-09-2015, 06:35 AM   #9
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Good post Jason!
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Old 06-09-2015, 09:01 AM   #10
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Quote:
Originally Posted by EZSox View Post
I would not suggest anything from Crossroads. I would agree the floor plans, looks, and features are great. However, the quality is terrible. I purchased a ST300BH at the end of April 2014. I have had it back to the dealer 6 times already. Each time I take it back there are at least 10 things wrong with it. They are mostly minor things, but they are still breaking. Crossroads has now told me that they do not care about anything else that goes wrong, because the warranty is up. I was hopeful they would stand behind their product since I have been having problems, but that is obviously not the way they care to do business. Be cautious with your purchase, and don't be fooled like I was.
Hi- Christian on behalf of CrossRoads here.
I am part of a new department dedicated to reaching out to past and present customers, and trying to help those that have had struggles with their product. I have private messaged you to try to get some more information about your situation.
Look forward to speaking with you soon,
Thanks!
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