Under warranty? Call Customer Service at CR. I've got a 2013 300BH and they've been very helpful over the phone. My dealer is 4 hours away, so they've saved me alot of time. There maybe an issue with it from the factory also, so you may need to take it in.
Do you have the make/model handy? I would think others have the same issue and can help you. I've done a hard reset on my Norcold with a 628661 power board when it would'nt come back on (both fridge/freezer).
I posted the link here -->
http://www.crossroadsowners.com/foru...1774#post71774
__________________
2017 Ford F350 Super Duty 6.7 King Ranch Crew
Sold the 2016 Crossroads Sunset Trail Grand Reserve 32BH
2020 Grand Design Momentum 320G