The external wires work if the control box fails, but don't help if the motor is the problem. In that case, you remove the cover (maybe 5 screws), then unbolt the gear assembly (2 or 3 bolts), roll up the awning by hand (one person on each end on a ladder), then reinstall the gear assembly to keep the awning from unrolling. If the motor fails when retracted, like mine did, you can't remove the cover except by destroying it.
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Larry Day
Texas Baptist Men-Retiree Builders member since '01
13 Silverado 3500HD D/A, 2wd CCSB srw, custom RKI bed
11 Cruiser CF32MK
https://www.picturetrail.com/dayle1
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