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Old 07-11-2012, 09:06 AM   #1
Seasonal Camper
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Join Date: Feb 2012
Location: minnesota
Posts: 365
I e-mailed crossroads service directly today and was very impressed with a phone call within 30 minutes of hitting "send".
Chris Charles listened to my issues and assured me he would try to find the fix to the problems.
So far I am impressed. Hopefully they can advise me of the fix and I can avoid returning the unit to the dealer.

We will now wait and see.....

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Old 07-11-2012, 09:49 AM   #2
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Join Date: Apr 2011
Location: MYR
Posts: 535

;od deal. I have found that they have been very responsible and stand behind their products. Keep us up to date on the issues, ok?
Travel Safe ...
Travel Well / Travel Safe...
Ruck -n- Ella

'12 F350(NotShown) / '11 Rushmore 35RL
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Old 07-11-2012, 10:18 AM   #3
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Join Date: Oct 2009
Location: LA
Posts: 952

Always had immediate responses whenever I e-mailed Crossroads in the past, great service...
07 Cruiser 30sk

06 F350 KR PS CC SRW

...Wish we were camping...
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Old 07-11-2012, 01:24 PM   #4
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Join Date: Nov 2011
Location: WI
Posts: 896
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Let me tell you about impressed. The DW and I dropped my unit off yesterday for some small repairs and was "shocked" when Randy himself came out to inspect my unit and talk about all of the "small" problems I have had. I was more than impressed and I cannot wait to come back in 2 weeks to pick up my unit and head to the rally. I am happy, those of you who are not I am sorry about your probblems but I have had good service to now and wil sing the praises until I am convinced otherwse...See you all in two weeks.


Jim & Linda Tator
Watertown, WI
2013 Crusier CF34SS GMC 3500 8.1L Dually
154 nights in 2013 - 4,370 miles
178 nights in 2014 - 5,082 miles
365 nights in 2015 - 6,040 miles
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