Unless they were bent somewhere I would think you have done about all you can. Not much to them. I hit ours with WD40 at the joints every 6 months or so and they move very easy. Do you have any other warranty issues that you need to take it back for and you could have the steps fixed while it is there? I know it would be a pain to take it in for just the steps.
17 Chevy 3500 DRW 4X4
16 Mobile Suites 36RSSB4
2 Mini Dachshunds
Going on our first outing this week since we picked it up last October. Hope to run it thru it's paces to find any defects. Have just 2 items on order from CW service. Will talk to them about this when they email me about the final item they had to order.
Mark & Susan
'13 Cruiser Patriot 335SS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
Our steps were too hard to move also. Dealer replaced under warranty, We found this problem on our PDI. The back steps were stiff, but moveable untill I washed it. Then they became real hard to move. I sprayed the joints with break loose "penetrating oil" and now I can open them with 1 hand.
Jason & Wendy
2014 Ford F-350 Lariat 6.7L PSD
2015 Keystone Montana 3711FL
B&W Patriot 16K Fifth Wheel Hitch
Same problem on my 2011 patriot 305SK. WD40 and opened and closed a few times. Move fine now, I think may have been some paint or coating buildup at the pivot points. Pressure wash and WD whenever I wash my rig. (Note I do not pressure wash the 5er, hand and soft bristle brush only)
Al Laura (Lily & Breeze Portie Girls)
2011 F250 6.7 PS Tuxedo Black 4x4
11 305SKP- TPMS- RideRite air bags
Reese 16K Slider Wet Bolts