I'm not a huge fan of Keystone. Thor wasn't able to keep track of what they put in to their RVs, I think Keystone is worse. When my wife and I bought our Cruiser, we originally were looking at a Keystone Cougar. Turns out the one we were looking at was similar to our Cruiser, but in the Cougars the slides were breaking all the plumbing. Apparently was a known issue. We talked to a couple in a Solitude that had their Cougar one season and couldn't use it. They were going to be upside down on what they owed because they had no choice but to trade.
That being said, everyone has a horror story about a product or dealer right?
2016 Cruiser 315RL
2012 Ford F350 King Ranch diesel SRD