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Old 10-14-2013, 08:37 AM   #1
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Hello all,



I have a concern about my 2012 Rushmore and want to see if anyone has encountered it. My unit is now out of warranty ( except I believe the roof has a 10 year warranty) and I have staples working up and causing pressure on my roof membrane. I can't tamp them doen as it may cause a tear in the roof membrand and they will just work back out again.



HAs anyone had this concern and how did Crossroads handle it?



Thanks for your reply.
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Old 10-14-2013, 11:56 AM   #2
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This has been an issue in the past but not especially common. Not sure of the fix but you are not alone. Someone with experience will chime in.
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Old 10-14-2013, 12:01 PM   #3
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Thanks. I hope so as I'm not too happy if I have to my to fix this at my expense. I have no control as to how the staples are installed and I maintain the roof properly.

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Old 10-15-2013, 02:44 AM   #4
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That happened with my 30RE . Crossroads replaced the decking and staples. said the wrong staples were used.

Once the staples start working up they will only get worse.

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Old 10-15-2013, 06:05 AM   #5
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I had the same issue. Took it in (under my 2 year warranty), and had the dealer repair. Was substantial effort (remove roof membrane, deal with the staples, then re-install membrane). They had to remove the awning, and fridge chimney etc. But it was all covered by CR.

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Old 10-15-2013, 08:49 PM   #6
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Thanks Paul. Was your rv still under warranty at the time?
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Old 10-16-2013, 12:21 AM   #7
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mhodge
Did you contact CR about your problem?
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Old 10-16-2013, 12:30 AM   #8
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I just received a reply that they would pay for 4 hours of labor. I don't know if that will cover it. We'll see.

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Old 10-16-2013, 01:00 AM   #9
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I think my repair was something like 20 hours of labour. It wasn't an easy fix from what my dealer told me.




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Old 10-16-2013, 03:40 AM   #10
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Did you buy from the dealer doing the repair??? and how many hours does he estimate the repair to take????? Four hours doesn't sound like enough time to do that kink of repair.!!!Edited by: sleepyT
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Old 10-16-2013, 06:18 AM   #11
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4 hours sounds completely unrealistic for your problem. You need a greater commitment on labor estimate. Best of luck keep pushing.
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Old 10-17-2013, 12:45 AM   #12
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Paul,

Was your TT under warranty with the Staple issue?

Thanks.

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Old 10-17-2013, 12:46 AM   #13
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Paul,

Was your unit under warranty at the time you had the staple item?
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Old 10-17-2013, 01:07 PM   #14
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Quote:
Originally Posted by mhodge5300

Thanks Paul. Was your rv still under warranty at the time?
Yes it was.
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Old 10-17-2013, 01:10 PM   #15
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Four hours is not nearly enough time. Seems mine was around 20 hrs too. It's a big job.

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