Can't believe- High Cost Very Poor Quality! 😡

[drcook]

Our 2010 was at the beginning of the plunge in quality (in my opinion). The wiring loom on the slide pulled the black tank handle out, and "Randy" told me he doubted it happened. Even after it broke the handle. Of course I got covered one time trying to get the cap off to deal with the remnants of the handle being pulled.

The first year, the screw heads started popping off. The trim piece at the top front that holds the rubber roof down popped up due to the screws. I fixed that and replaced every screw on the outside of the unit (well I have a dozen more to do) with stainless.

They were rusting in that first year also.

The glass panels in the cabinet doors fell out. Luckily I caught the first one. I redid every one and put in mirror clips so they could never fall out again.

One of the pressed wood trim boards starting disintegrating. Luckily I caught that one and had it replaced under warranty.

If a factory cannot install screws correctly and has to use the absolute cheapest Chinese fasteners that they can source, it lets you know the state of the company's commitment to quality.

This will be the last Crossroads product we buy, just like I will never buy another Salem. We got hosed over on that one back when Alcor manufactured some defective axles.

I realize that there is a profit margin that they have to work for and the economy has not helped, but eventually, as I said, it becomes a death spiral and a company, that was once known for its "premier units" simply becomes known as one of the general mish mash, with "Buyer Beware" figuratively imposed on its products.