Originally Posted by Burgy
So how'd it go?
A little disappointingly, I'm afraid to say, although we're okay with how things worked out and excited to get started camping in our ST270BH!
Everyone at our local dealer was great, but during the PDI we realized that CrossRoads missed a couple of things on the order. For example, the power jacks are an easy enough aftermarket upgrade, but the 2nd AC definitely is not. So basically we ended up with the basic model with none of the upgrades we had wanted. (Our dealer showed us the order he sent in and confirmed that he had asked for everything we had asked for.)
The dealer was great, very apologetic for not noticing sooner, and offered to either place the order again (and stay on them to make sure it was right this time) or, if we wanted this unit, he would do the upgrades he had on hand (like the power jacks) and drop the price back down to the starting price we originally agreed to for the basic unit before we selected the upgrades we wanted (and that price seemed very fair based on quotes I got from three other dealers within driving distance).
We decided to take this unit at the lower price. The upgrades would have been nice, but my budget also doesn't mind me spending less and ultimately we were very happy with the unit BEFORE we decided the 2nd AC, etc, would be nice. Plus we have camping plans in May and June, and we're sure we wouldn't have the new unit in time for most of them.
It was a bit of an adventure, but most of our trips are!