The 12 volt switch to start to the gas circuitry should be lighted, that is your first clue that it has power. It triggers a relay on the water heater circuit board, and gets it's power from the main fuse panel, usually marked.
The 110 switch is about the same, it triggers a relay, and should also light up in use.
Almost all water heater electrical problems stem from the water heater wiring and circuit board, located inside the outside access door.
Look at the thermal cutoff for continuity. Corrosion can be an issue.
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Doug and Patience and Shelby the mutt
2015 Crossroads Sunset Trail Reserve ST26RB
2013 Ford F-150 3.5 EcoBoost XLT Supercab 4x4
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