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Old 02-29-2020, 04:58 PM   #1
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Roof material failing

I have noticed that my roof material on my 2016 sunset trails 270bh has started to change colors to a darker brown. It looks like it has a oil saturated appearance. When you touch the membrane it mushy like a putty and wipes away. Has anybody seen anything like this? Btw I do only use rv roof cleaner and have never used any petroleum based cleaner.
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Old 02-29-2020, 05:06 PM   #2
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Here are some additional photos
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Old 03-01-2020, 08:34 AM   #3
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Have not seen that before. Not sure what type of roof you have but you should be calling the dealer and manufacturer to see what is going on. Don't wait till it develops a hole. Good luck and keep us posted.
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Old 03-01-2020, 08:54 AM   #4
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Yea have never seen that in my 32 years of camping. Call the dealer immediately!
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Old 03-01-2020, 12:52 PM   #5
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From the owners packet I received , it contained the info for an alpha roof systems which I believe is TPO. I will try and get a hold of alpha due to my dealer being a very shady operation. They have screwed me on warranty items in the past and I was left with paying for repairs out of pocket.
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Old 03-01-2020, 07:06 PM   #6
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Contact Crossroads for a list of authorized warranty repair shops around your area. You do not have to take the Rv back to the original dealer.
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Old 03-01-2020, 07:16 PM   #7
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Yeah, Thats pretty odd. Although not as robust as EPDM rubber roofing, PTO roofing is typically rated to last 20-25 years. I think I would skip the roof cleaner, and stick with good ole' soap and water if you don't get warranty help.
My assumption would be that the manufacturer will lay the blame on the cleaner as well, so I wouldn't offer that info to them, unless, of course they specify it in their brochure.
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Old 03-01-2020, 09:42 PM   #8
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Any chance your A/C is leaking refrigerant oil?
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Old 03-02-2020, 06:02 AM   #9
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Iím certain is not refrigerant oil.
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Old 03-02-2020, 09:13 PM   #10
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I was was incorrect on the type of roofing material, it is Dicor bright-ply EPDM.
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Old 03-04-2020, 10:57 AM   #11
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That sure looks a lot like what the Alpha Ply TPO did on our Rushmore slide out roofs when I treated the seals with a UV blocker.
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Old 03-04-2020, 11:43 AM   #12
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Did the seal conditioner cause the failure ? Did the manufacture alpha cover the repair ?
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Old 03-04-2020, 02:55 PM   #13
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Quote:
Originally Posted by Titan View Post
Did the seal conditioner cause the failure ? Did the manufacture alpha cover the repair ?

Thatís the only thing I could figure. I talked to them a couple times. They have a prorated warranty. I tried the insurance to no avail. You have be be extremely careful what you get on TPO. I had a service tech tell me he cleaned the AC coils and the cleaner melted the TPO. Alpha customer service told me they had good luck with Eternabond repair tape. It made the roof swell and softened even more. I found some other brand on Amazon that worked pretty good. Plan to reroof the slides this summer. IMG_3609.jpg
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Old 03-04-2020, 04:20 PM   #14
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Just finished talking to dicor products and they will replace the roof material and only cover 50% of the labor. They said it is just the covering over the EPDM material and dose not affect the integrity of the membrane. Is is only an aesthetic problem and that is the reason they will only cover 50% of the labor.
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Old 03-04-2020, 04:39 PM   #15
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Sounds like BS to me. It getting to where no one stands behind their products anymore. Always a way out. IIRC, Alpha decreases warranty coverage every year. I would love to have the RV Armor on ours.
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Old 03-06-2020, 08:09 AM   #16
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Here is the manufactures letter on the material replacement settlement.
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Old 03-06-2020, 08:34 AM   #17
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So they want to give you 2750 towards a new roof with no warranty from them, just the installers warranty, and a 1000 in “go away” money??? Have you priced a new roof yet?
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Old 03-06-2020, 08:58 AM   #18
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Have not received a price from a dealer as of yet, the $2700 is 50% of the average roof replacement labor estimate.
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Old 03-06-2020, 09:22 AM   #19
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Typical warranty BS. They know people canít afford to fight them. When I saw what Alpha Systems would pay on their prorated scale, I didnít even pursue it. Invested instead in roof tape. We donít live in it fulltime any more. Probably just put a nice big shed over it this summer. We leave it parked at our sonís place.
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Old 03-09-2020, 06:31 AM   #20
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New roof here

I have a 2017 Sunset Trail with the same type roof. It also had the same problem with small holes. The place where its being replace said they dont know what caused the problem. I also used rv roof cleaner to clean the roof. Havent done any ac maintenance yet, so no ac cleaner or oil came in contact with the material. My insurance is covering it. Good luck.
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