Originally Posted by JBOURQUIN
Storage company can claim whatever they want, take a good look at your contract and their advertisements. If it says anything about "secure facility" or the like any small claims judge would rule in your favor. They're selling a space that is supposed to be secure for your investment. All depends on how much time you want to invest in getting back your money. If it were me I'd go after them for a $20 loss just for the principal alone, but I have a lot of spare time on my hands lately.
I guess I feel the same way about it. If they advertise "secure" I would think it should be.
I use to rent out space in our building here and at our previous residence, but it stated in the contract the owner assumed full responsibility for any and all loses that might occur.
I know you can't insure somebody else property. So I guess I don't know how the "secured storage" being advertised would fit in.