We just returned Friday from having work done at the factory repair facility. What a great bunch of people. From Randy to all the rest of the crew what a class operation. We had a shopping list of 14 items and all but one were taken care of. The only thing they couldn't do was lower my pin box. And this was because Lippert didn't design enough bolt holes to lower it anymore. We had windows that stuck so they just replaced them. We mentioned that the tall faucet in the kitchen sink splatters too much so we got a new lower one with a pullout spray faucet..........which the wife loves by the way, so you know I'm happy.
I also had them install a power awning since I am too vertically challenged to reach the other one to tighten the knobs. This thing is sweet. They had to get creative on getting the backing plate in to support it but they did a super job. They also filled and painted where the old awning bracket holes were and you can't even tell where they were.
They also fixed our fresh water tank so now it will fill completely. It seems the line was too long and sagged creating a type of P trap. It's full now.
The best thing about them is how well they clean up your rig when they are done. Our kitchen floor hasn't been that clean in awhile.
Once again I can't say enough good things about Randy and the gang at Crossroads RV. They really know how to take care of the customer and do things right. Thanks Randy and Go Irish!!Edited by: Caledonia Jay