There are two switches in the front storage compartment, on the front wall, on the driver's side. One controls the light strip on the front cap, the other controls the lights you are referring to, the hookup convenience lights. It sounds like one is not working.
If you add your camper year, make and model to the signature line on your profile, we will know what unit you have.
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Doug and Patience and Shelby the mutt
2015 Crossroads Sunset Trail Reserve ST26RB
2013 Ford F-150 3.5 EcoBoost XLT Supercab 4x4
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