My family and I bought a new 2012 Sunset Trail Reserve 31BH and we are utterly disappointed in the trailer and especially with the coustomer service at crossroads. In the last 2yrs. we have had the complete floor replaced, and axle replaced, my outside shower and sani flush flood my power cord box and then floods my trailer. so i know there is water damage. And know i have a list of 15 things that have to get fixed or replaced and the answer i get from crossroads is " well you are 4months over your warrenty, so sorry there is nothing we can do" To me that is BS. thank god i bought an extended warrenty.
This trailer has been nothing but problems and frankly i am at my whits end. If i would have know there would have been this many problems, we would have kept our 30yr. old prowler that we had no troubles with.