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Old 07-01-2011, 02:45 AM   #1
New Camper
dhart1969's Avatar
Join Date: Feb 2011
Posts: 1
Hi All,

I recently bought my first camper, a 2011 Sunset Trail 29SS. On my second camping trip, the power jack failed. Upon calling my dealer, i learn their service appointments are a month +out. SoI am supposed to go a month hand cranking this thing? If you have had the pleasure you know what i meanI would rather have the old fashioned crank installed at least as a temporary solution.

So, is it typicalfor a warranty item to be treated this way? I do have email into Crossrooads directly to inquire about this.

Thanks for any advice.


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Old 07-01-2011, 06:54 AM   #2
Seasonal Camper
hhh's Avatar
Join Date: Mar 2011
Location: Kzoo MI
Posts: 336
You can take your rg into any Crossroads dealer/service center for repair. You can also take it into ANY repair center for repair and Crossroads will pay for the repairs as long as they get pre-approval for those repairs from Crossroads.


'11 CF285RL Patriot - '08 GMC 3500HD D/A CC LB Dually - Yamaha Zuma 125

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Old 07-01-2011, 10:06 PM   #3
Full Time Camper
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Join Date: Apr 2011
Location: MYR
Posts: 535

Started our fulltime adventure; has become a 'shake-down' cruise. Am in contact with customer srvc @ CR and should be able to take the rig to CW in Myrtle Beach, as long as they are talking with each other, for warrenty work. Refrigerator does not cool as much as I think it should and storage comp. door hinge ripping apart, couple more openings and closings and I'll not have a door there, will be an opening covered with duck tape! Oh and recessed light fixtures burning bulbs faster than the factory can produce, and they are expensive! Keep telling DW, "it's all part of THE adventure!!
Travel Well / Travel Safe...
Ruck -n- Ella

'12 F350(NotShown) / '11 Rushmore 35RL
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Old 07-04-2011, 01:25 AM   #4
Seasonal Camper
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Join Date: Aug 2010
Location: Central Indiana
Posts: 262
Ruck, if it weren't so far from your place to Topeka, Indiana, it would be worth it to schedule a visit to Randy & team to get that one checked out.

Al & Linda
2022 GMC Denali 3500HD SRW, Crew Cab, Std bed, 6.6L Duramax, Allisons, PullRite Superglide, Triglide
2011 Crossroads Seville VF35CK11 (sold)
2021 Alliance Paradigm 365RD
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