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05-13-2016, 06:08 PM
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#21
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Full Time Camper
Join Date: May 2012
Location: N.C. Mountains
Posts: 2,420
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I fiqure it doesn't pivot because it's over the slide. With it touching the slide top all the way across now; there's no way it could pivot at all. My 5er is level and I'm not sure if it could be raised at this point. There's room at the rear but at the front of the camper there's not much room between the top of the arm and the top of the roof.
__________________
*2016 CAF25SE Cruiser Aire 5er. *2020 Chevrolet 2500 HD Custom
*Ted & Tricia (Mimi - Teacup Poodle/ Sailor - Maltipoo)
*I have tried to live my life so that my family would love me and my friends would respect me. The others can do whatever the Hell they please!” —John Wayne
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05-13-2016, 07:20 PM
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#22
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Full Time Camper
Join Date: Sep 2015
Location: Nv
Posts: 628
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Does it act differently when the slide is in, can it be articulated differently? I am surprised the same company has the two different models...
__________________
Steve & Sue
2017 Grand Design 297RSTS Travel Trailer
2017 Ford F-350 Lariat Crew Cab diesel 6.7 SW LB 11,500 lb GVWR package
Former: Crossroads ST26RB
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05-13-2016, 07:45 PM
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#23
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Full Time Camper
Join Date: May 2012
Location: N.C. Mountains
Posts: 2,420
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You can pull down on the arm when it's extended but it just springs back up straight. And it can't be pushed up. I see yours over the slide and I'm not sure why mine doesn't have the extra pivot point.
__________________
*2016 CAF25SE Cruiser Aire 5er. *2020 Chevrolet 2500 HD Custom
*Ted & Tricia (Mimi - Teacup Poodle/ Sailor - Maltipoo)
*I have tried to live my life so that my family would love me and my friends would respect me. The others can do whatever the Hell they please!” —John Wayne
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05-13-2016, 07:56 PM
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#24
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Full Time Camper
Join Date: Sep 2015
Location: Nv
Posts: 628
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Quote:
Originally Posted by Papa-T
You can pull down on the arm when it's extended but it just springs back up straight. And it can't be pushed up. I see yours over the slide and I'm not sure why mine doesn't have the extra pivot point.
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That's a good question Papa-T! Sorry I couldn't be more helpful
__________________
Steve & Sue
2017 Grand Design 297RSTS Travel Trailer
2017 Ford F-350 Lariat Crew Cab diesel 6.7 SW LB 11,500 lb GVWR package
Former: Crossroads ST26RB
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05-14-2016, 06:57 AM
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#25
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Full Time Camper
Join Date: May 2012
Location: N.C. Mountains
Posts: 2,420
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Steve If you get a chance. I'd like to see a picture of your awning arm at the bottom when it's completely closed. Wondering if the pivot arm extends below the fat part of the main arm prof its hidden inside. Thanks Ted
__________________
*2016 CAF25SE Cruiser Aire 5er. *2020 Chevrolet 2500 HD Custom
*Ted & Tricia (Mimi - Teacup Poodle/ Sailor - Maltipoo)
*I have tried to live my life so that my family would love me and my friends would respect me. The others can do whatever the Hell they please!” —John Wayne
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05-14-2016, 07:06 AM
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#26
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Full Time Camper
Join Date: Sep 2015
Location: Nv
Posts: 628
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Papa - T, is this what you wanted?
__________________
Steve & Sue
2017 Grand Design 297RSTS Travel Trailer
2017 Ford F-350 Lariat Crew Cab diesel 6.7 SW LB 11,500 lb GVWR package
Former: Crossroads ST26RB
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05-14-2016, 12:06 PM
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#27
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Full Time Camper
Join Date: May 2012
Location: N.C. Mountains
Posts: 2,420
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Thanks Steve. That's what I wanted to see. Looks the same as mine when closed.
__________________
*2016 CAF25SE Cruiser Aire 5er. *2020 Chevrolet 2500 HD Custom
*Ted & Tricia (Mimi - Teacup Poodle/ Sailor - Maltipoo)
*I have tried to live my life so that my family would love me and my friends would respect me. The others can do whatever the Hell they please!” —John Wayne
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05-14-2016, 01:28 PM
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#28
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Seasonal Camper
Join Date: Aug 2015
Location: Tn
Posts: 384
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Did they forget a small arm on each side, which would allow that joint to pivot?
Be nice to see a similar set up from someone else with that camper.
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05-14-2016, 04:17 PM
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#29
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Full Time Camper
Join Date: May 2012
Location: N.C. Mountains
Posts: 2,420
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Yes it would be nice to see that. According to the sticker it's suppose to pivot with easy one hand pull. I thought that because I have a slide under the awning that they left it off. But Steve's picture above has a pivot arm on his even though its not the same model.
__________________
*2016 CAF25SE Cruiser Aire 5er. *2020 Chevrolet 2500 HD Custom
*Ted & Tricia (Mimi - Teacup Poodle/ Sailor - Maltipoo)
*I have tried to live my life so that my family would love me and my friends would respect me. The others can do whatever the Hell they please!” —John Wayne
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05-15-2016, 08:11 AM
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#30
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Full Time Camper
Join Date: Oct 2004
Location: Texas
Posts: 1,508
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Quote:
Originally Posted by Papa-T
Yes it would be nice to see that. According to the sticker it's suppose to pivot with easy one hand pull. I thought that because I have a slide under the awning that they left it off. But Steve's picture above has a pivot arm on his even though its not the same model.
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What is the length of Steve's pivot arm vs. yours w/o the pivot? If both are the same length, then the awning design was changed, but the label was not removed. Seems like with the slide out, a pivot function that lowers the awning is not practical anyway and maybe the reason for the change.
If yours is shorter, then that is a different problem.
It is also possible that the design was changed and rather than have the adjustment in the middle of the arm like Steve's, it is adjustable at the outer end of the the arm by pulling down. I notice that the labels are different also.
__________________
Larry Day
Texas Baptist Men-Retiree Builders member since '01
13 Silverado 3500HD D/A, 2wd CCSB srw, custom RKI bed
11 Cruiser CF32MK
https://www.picturetrail.com/dayle1
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05-15-2016, 01:12 PM
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#31
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Full Time Camper
Join Date: May 2012
Location: N.C. Mountains
Posts: 2,420
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I can pull mine down where the small arm meets the big arm but it just springs back up if I let go. You can't push it up .
__________________
*2016 CAF25SE Cruiser Aire 5er. *2020 Chevrolet 2500 HD Custom
*Ted & Tricia (Mimi - Teacup Poodle/ Sailor - Maltipoo)
*I have tried to live my life so that my family would love me and my friends would respect me. The others can do whatever the Hell they please!” —John Wayne
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05-15-2016, 02:46 PM
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#32
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Full Time Camper
Join Date: Sep 2015
Location: Nv
Posts: 628
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Quote:
Originally Posted by Dayle1
What is the length of Steve's pivot arm vs. yours w/o the pivot? If both are the same length, then the awning design was changed, but the label was not removed. Seems like with the slide out, a pivot function that lowers the awning is not practical anyway and maybe the reason for the change.
If yours is shorter, then that is a different problem.
It is also possible that the design was changed and rather than have the adjustment in the middle of the arm like Steve's, it is adjustable at the outer end of the the arm by pulling down. I notice that the labels are different also.
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I can measure my pivot arms when the wind calms down. I just got set up in Alamosa Co, and the wind is fierce. I may be here an extra day.
__________________
Steve & Sue
2017 Grand Design 297RSTS Travel Trailer
2017 Ford F-350 Lariat Crew Cab diesel 6.7 SW LB 11,500 lb GVWR package
Former: Crossroads ST26RB
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05-15-2016, 02:50 PM
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#33
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Full Time Camper
Join Date: Sep 2015
Location: Nv
Posts: 628
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Quote:
Originally Posted by Papa-T
I can pull mine down where the small arm meets the big arm but it just springs back up if I let go. You can't push it up .
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Ted, I had my awning partially out at my site yesterday because of an obstruction. Anyway, I pulled down down on the arm, and it sprung back up. The strut on the main arm pushed it back up. This doesn't happen when it is fully extended.
__________________
Steve & Sue
2017 Grand Design 297RSTS Travel Trailer
2017 Ford F-350 Lariat Crew Cab diesel 6.7 SW LB 11,500 lb GVWR package
Former: Crossroads ST26RB
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05-15-2016, 03:37 PM
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#34
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Full Time Camper
Join Date: Sep 2015
Location: Nv
Posts: 628
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Quote:
Originally Posted by Dayle1
What is the length of Steve's pivot arm vs. yours w/o the pivot? If both are the same length, then the awning design was changed, but the label was not removed. Seems like with the slide out, a pivot function that lowers the awning is not practical anyway and maybe the reason for the change.
If yours is shorter, then that is a different problem.
It is also possible that the design was changed and rather than have the adjustment in the middle of the arm like Steve's, it is adjustable at the outer end of the the arm by pulling down. I notice that the labels are different also.
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The arm attached to the trailer is 18" to pivot point. The arm from that pivot point to main arm is 13". My slide on that side extends 23 inches. I included that because of engineering possibilities.
__________________
Steve & Sue
2017 Grand Design 297RSTS Travel Trailer
2017 Ford F-350 Lariat Crew Cab diesel 6.7 SW LB 11,500 lb GVWR package
Former: Crossroads ST26RB
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05-15-2016, 04:27 PM
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#35
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Seasonal Camper
Join Date: Aug 2015
Location: Tn
Posts: 384
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A cheap pool noodle over the slide edge should help keep the awnign safe till this is figured out.
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05-15-2016, 04:59 PM
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#36
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Full Time Camper
Join Date: May 2012
Location: N.C. Mountains
Posts: 2,420
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Quote:
Originally Posted by Burgy
A cheap pool noodle over the slide edge should help keep the awnign safe till this is figured out.
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Funny that I just went to Lowes Hardware yesterday and was walking past the large black pipe insulation noodles and a bell went off in my head. I got one if the 1" hole noodles and put on the top of the slide and it keeps the awning off the slide for now. If I just don't forget and bring the slide in with it on top. But I guess it really wouldn't hurt anything. Here's a pic of my fancy noodle awning protector.
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05-15-2016, 05:13 PM
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#37
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Full Time Camper
Join Date: May 2012
Location: N.C. Mountains
Posts: 2,420
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Quote:
Originally Posted by Steve7
The arm attached to the trailer is 18" to pivot point. The arm from that pivot point to main arm is 13". My slide on that side extends 23 inches. I included that because of engineering possibilities.
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Just went and measures the small arm from where it's attached to the trailer to where it's attached to the big awning arm.
Mine measures 25". And the mystery goes on.
__________________
*2016 CAF25SE Cruiser Aire 5er. *2020 Chevrolet 2500 HD Custom
*Ted & Tricia (Mimi - Teacup Poodle/ Sailor - Maltipoo)
*I have tried to live my life so that my family would love me and my friends would respect me. The others can do whatever the Hell they please!” —John Wayne
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05-19-2016, 06:05 PM
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#38
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Full Time Camper
Join Date: May 2012
Location: N.C. Mountains
Posts: 2,420
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Update: Dealer called me back today and informed me that Crossroads got back to him after looking at my pictures and said that the factory had installed the wrong arms on my 5er. Since I'm six hours away from the dealer where I purchased the 5er here's their solution. They are going to ship me the correct arms and pay to have them installed at any dealer I choose. Then I will ship them back the old arms with a prepaid fedX shipping label. Seems the arms that were suppose to be installed on my 5er has adjustments to raise arms to keep awning off the slide.
__________________
*2016 CAF25SE Cruiser Aire 5er. *2020 Chevrolet 2500 HD Custom
*Ted & Tricia (Mimi - Teacup Poodle/ Sailor - Maltipoo)
*I have tried to live my life so that my family would love me and my friends would respect me. The others can do whatever the Hell they please!” —John Wayne
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05-19-2016, 08:38 PM
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#39
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Seasonal Camper
Join Date: May 2014
Location: TX
Posts: 335
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Good to hear CR owned up to the mistake and is making it right.
__________________
John (USAF Ret) & Cheryl
San Antonio, TX
2014 Hill Country 32FR
2011 Ram 2500 4x4 6.7 CTD
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05-20-2016, 07:28 AM
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#40
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Full Time Camper
Join Date: Sep 2015
Location: Nv
Posts: 628
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That's good news Ted
__________________
Steve & Sue
2017 Grand Design 297RSTS Travel Trailer
2017 Ford F-350 Lariat Crew Cab diesel 6.7 SW LB 11,500 lb GVWR package
Former: Crossroads ST26RB
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